Rick Lepsinger — March 2, 2019 Follow @onpoint_llc — March 2, 2019 Many people think of accountability only when something goes wrong or someone is trying to place blame. Actually, accountability has far broader implications. People who have a high level of accountability will take initiative to ensure the success of a project, provide early … Continue reading Conversations That Matter: How to Boost Accountability
Tag Archives: Conversations
How Critical Are Meaningful Conversations?
How Critical Are Meaningful Conversations? by Laurie Sullivan @lauriesullivan, August 13, 2018 Sometimes it feels like meaningful conversations between a brand and a consumer are difficult to come by. But no matter how difficult, success is essential. About 63% of customers say they are likely to stop working with companies that cannot meet their expectations … Continue reading How Critical Are Meaningful Conversations?
Twitter is changing how conversations happen based on user behavior and conduct
The company says it will use thousands of behavioral signals to filter search, replies and algorithmic recommendations. Amy Gesenhues on May 17, 2018 rvlsoft / Shutterstock.com In its latest attempt to improve the health of its platform, Twitter says it will be modifying the way conversations happen based on the behavior and conduct of users … Continue reading Twitter is changing how conversations happen based on user behavior and conduct
How To Use Social Listening To Leverage Customer Conversations
Brooke B. Sellas — November 24, 2017 Follow @madSMscientist — November 24, 2017 Social listening is imperative to any social media strategy. Why? Because, whether you know it or not, conversations about your brand are already happening! Here’s how to leverage social listening to uncover and decode your brand mentions (and join the conversation). Get … Continue reading How To Use Social Listening To Leverage Customer Conversations
Challenging Conversations: When Promising New Leaders Need Guidance
Diane Craig — November 8, 2017 Follow @CorporateClass — November 8, 2017 Shutterstock Summer 2017 Meet Karl, HR Director of Professional Development, and his firm’s fast-track program for high-potential team leaders. He seems to have a “sixth sense” about when these promising new leaders could use some guidance. Karl heard rumblings about Trevor, a … Continue reading Challenging Conversations: When Promising New Leaders Need Guidance
Redefining Your Social Strategy: Commercials Vs. Conversations
Eric Johnson — October 24, 2017 — October 24, 2017 The Death of the Commercial Free-Photos / Pixabay Twenty years ago, advertising was a lot more straightforward than it is today. It might not have been any easier, but it was definitely predictable. At the time, the best way to get your message out was … Continue reading Redefining Your Social Strategy: Commercials Vs. Conversations
Challenging Conversations: The “Too Loud” Team Member in an Open Office
Diane Craig — October 14, 2017 Follow @CorporateClass — October 14, 2017 Learn how a coolheaded leader prevented conflict and animosity by mentoring a team member to conduct a difficult conversation with a colleague. Spring, 2017 Meet Carol, Marketing Director in charge of several teams working in an open office. She has just hired Mark … Continue reading Challenging Conversations: The “Too Loud” Team Member in an Open Office
5 Conversations About Growth to Engage and Retain Employees
David Long — August 10, 2017 — August 10, 2017 One of the biggest reasons people leave jobs is to seek opportunities for growth. According to Glassdoor, job seekers ask about growth opportunities more than any other benefit. They also found that career growth was the top reason people leave their jobs. An employee’s perception … Continue reading 5 Conversations About Growth to Engage and Retain Employees
The name is Bot, Chatbot: How to shake up conversions with stirring conversations
Columnist Purna Virji explains why an AI-driven conversation agent can potentially be the best sales assistant you have, and provides advice for how to plan and implement your own chatbot. Purna Virji on July 21, 2017 Think back to five short years ago: Facebook IPO’d; Oxford American Dictionary named “gif” its word of the … Continue reading The name is Bot, Chatbot: How to shake up conversions with stirring conversations
Have Career Conversations, Not Performance Reviews
Sourov De — June 28, 2017 — June 28, 2017 geralt / Pixabay To be a successful company you need to have a system for evaluating employee performance. There also needs to be a process for providing feedback to an employee. At most companies, a performance review serves these purposes. We don’t do performance reviews … Continue reading Have Career Conversations, Not Performance Reviews
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