Category Archives: Management Skills

The Path to Becoming the Most Important Member of the Executive Team

Chris Hicken — March 14, 2020 Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They are kind, optimistic, helpful, and they take really good care of customers. Want to have a beer with someone after work? Definitely invite someone from CS. Success leaders usually manage more revenue … Continue reading The Path to Becoming the Most Important Member of the Executive Team

Create a More Engaging Sprint Review With This String of Liberating Structures

Christiaan Verwijs — January 9, 2020 Do you frequently find yourself in Sprint Reviews that only consist of a PowerPoint presentation? Or entirely without users, customers and other stakeholders present? Or bored out of your wits because it keeps turning into a huge group conversation where people talk over others or keep revisiting topics that … Continue reading Create a More Engaging Sprint Review With This String of Liberating Structures

Did You Know That Being a Good Manager is Really Simple?

JoAnn Corley — December 24, 2019 Follow @joann corley I’m here to tell ya today – managing people does not have to be complicated…once you recognize and understand 1 simple human truth. If you meet some basic, core human needs, people will willingly contribute (aka perform). Managing is a Human ExperienceFor the moment, suspend your … Continue reading Did You Know That Being a Good Manager is Really Simple?