Organizations say they value feedback, but employees and customers notice when leadership listens without taking action. By Annette Franz Published on May 27, 2026 Most executive listening tours fail for one simple reason: They’re designed to collect feedback instead of uncovering the truth. Meetings get scheduled, leaders host town halls, surveys go … Continue reading How to avoid tone-deaf executive listening tours
May 20, 2026 Why ’empowerment’ is a management lie BY Jana Werner and Phil Le-Brun We need to have a blunt conversation about the word empowerment. In the majority of companies, the lie behind the word “empowerment” becomes apparent in familiar ways: job descriptions that promise autonomy, leaders who proudly talk about their empowered teams, and meetings … Continue reading Why ’empowerment’ is a management lie
May 20, 2026 4 signs it’s time to change your boss BY Tomas Chamorro-Premuzic Work is the closest thing most adults have to a full-time identity. Strip away sleep, and roughly half of our waking lives are spent working. If you take a conservative estimate—40 to 50 hours a week, across four to five decades—you end … Continue reading 4 signs it’s time to change your boss
May 04, 2026 6 in 10 workers say they have a toxic boss, study finds BY Sarah Bregel Your boss can make or break your job experience: a good boss, smooth sailing ahead. A bad boss? Misery. According to a new workplace study, most employees are dealing with the latter. The research comes from Harris Poll’s … Continue reading 6 in 10 workers say they have a toxic boss, study finds
April 03, 2026 Your CEO gives you the ick. Now what? BY Kathryn Landis Emily, the Chief Revenue Officer at a global financial services company, learned something about her CEO she cannot unknow. She recently discovered that her CEO is having an affair. The relationship appears private and consensual. It does not violate company policy. … Continue reading Your CEO gives you the ick. Now what?
March 17, 2026 What happens to middle management when AI flattens your organization? BY Nik Kinley It’s being called the Great Flattening: a global wave of layoffs triggered by the adoption of AI that is primarily hitting middle management. Amazon is currently leading this managerial reset, aggressively streamlining its corporate structure to reduce bureaucracy and speed … Continue reading What happens to middle management when AI flattens your organization?
March 16, 2026 Is there anyone middle managers can trust? BY Farah Harris A middle manager sits in a 1:1 with their boss. They nod along to strategic priorities they already know are unrealistic. The deadlines don’t match the staffing plan. The “new initiative” competes with the last “top priority.” The team is already stretched thin. … Continue reading Is there anyone middle managers can trust?
September 08, 2025 How to handle a bad boss BY Margaret C. Andrews Most of us will work for a really bad boss at some point in our lives, perhaps more than one. Research by the Harris Poll bears this out, showing that more than 70 percent of workers have had at least one such noxious … Continue reading How to handle a bad boss
September 01, 2025 How to spot your management blind spots BY Lewis Senior Every human being, leaders included, has blind spots. These aren’t flaws in character or failures of competence, they’re simply the unseen gaps between intention and impact. Most of us don’t realize these blind spots are there until something goes wrong: a team misfires, … Continue reading How to spot your management blind spots
August 09, 2025 The subtle art of correcting your boss Unless you’re at the very top of the food chain, you have to do a certain amount of managing upward, where you are trying to influence the decisions of the people above you in the org chart. This relationship can be particularly awkward when you … Continue reading The subtle art of correcting your boss
