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AI use and fatigue growing among consumers
New report shows consumers are using AI more, which likely explains growing skepticism about its accuracy, automation, and influence. By Constantine von Hoffman Published on May 8, 2026 AI use is now commonplace among consumers. Prophet’s new “2026 AI-Powered Consumer Report” found that generative AI adoption has climbed to 73%, up sharply from … Continue reading AI use and fatigue growing among consumers
Discord is recovering from an outage that took some users offline
Discord is back after an outage that took some users offline By Igor Bonifacic May 8, 2026 Primakov/Shutterstock Discord is recovering following a brief outage that saw some users unable to use the popular chat app. At 3:08PM ET, the company said it had begun investigating an issue with its API systems. Shortly thereafter, at … Continue reading Discord is recovering from an outage that took some users offline
First job? Lean into emotional intelligence to thrive
May 09, 2026 First job? Lean into emotional intelligence to thrive BY Harvey Deutschendorf Congrats! You got your first job! While you may have had temporary jobs while going to school, you might be feeling a variety of emotions, including excitement as well as some anxiety at the prospect of a first full-time job. While being … Continue reading First job? Lean into emotional intelligence to thrive
Creating meaningful moments across the customer journey
Personalization fails when it feels like surveillance. At the May MarTech Conference, we discussed building trust throughout the customer journey. By MarTechBot Published on May 8, 2026 At the May 2026 MarTech Conference, a panel of marketing leaders tackled a persistent industry friction: how brands can create personalized customer experiences without crossing the line … Continue reading Creating meaningful moments across the customer journey
Will Advertisers Pay A Tax For Using AI?
Will Advertisers Pay A Tax For Using AI? by Laurie Sullivan , Staff Writer, May 8, 2026 AI has begun to disrupt the economy, and some believe states can generate additional funds by proposing a tax on artificial intelligence (AI) computing or AI processing, which automates how data is collected, cleaned, and analyzed, as well … Continue reading Will Advertisers Pay A Tax For Using AI?
Gmail’s AI Inbox may redefine deliverability
AI-generated summaries and prioritization could determine which emails actually get seen and which disappear into the background. By Joe Cunningham Published on May 8, 2026 Are we living through the AI Overviews era for email? On March 31, Gmail announced AI Inbox, promising to free users from ever having to reach Inbox … Continue reading Gmail’s AI Inbox may redefine deliverability
Parents might be your best employees
May 08, 2026 Parents might be your best employees BY Tatiana Birgisson My hiring philosophy is quite simple: find people who raise the bar. In practice, many of those people turn out to be parents. That’s not a coincidence, but it does require a deliberate choice about what you’re actually optimizing for, because the default … Continue reading Parents might be your best employees
‘You are my business coach’: More workers use AI for career advice
May 08, 2026 ‘You are my business coach’: More workers use AI for career advice BY Jessica Klein When communications worker Suzanne Selkow decided to open her own consulting practice, she realized that going solo meant fewer opportunities to “turn to a colleague for a gut check,” she says. Knowing herself to get bogged down in … Continue reading ‘You are my business coach’: More workers use AI for career advice
Confederated Salish and Kootenai Tribes open 400 Horses Casino in Montana
Confederated Salish and Kootenai Tribes open 400 Horses Casino in Montana Paul McNally The Indian Gaming Association joined the Confederated Salish and Kootenai Tribes, along with S&K Gaming, on May 5 to celebrate the opening of 400 Horses Casino in Polson, Montana. Tribal officials called the project a major investment in the region … Continue reading Confederated Salish and Kootenai Tribes open 400 Horses Casino in Montana
Why AI personalization strategies fail
Most personalization plans collapse during execution because operational realities don’t match the vision. By Katie Templin Published on May 7, 2026 As a strategist, I never thought I’d say this, but we need to stop talking about blue sky. A north star is important. A roadmap to get there is critical. But the … Continue reading Why AI personalization strategies fail