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Google Rediscovers Its Groove, Data Shows
Google Rediscovers Its Groove, Data Shows by Laurie Sullivan , Staff Writer, May 21, 2026 Google Gemini as a stand-alone app and referral source to sites and publishers across the open web sits at No. 2 behind OpenAI ChatGPT in terms of how consumers use artificial intelligence (AI), but it’s gaining momentum each day. During … Continue reading Google Rediscovers Its Groove, Data Shows
Your company may be slow with AI, but you can’t afford to be
Experimenting with AI now gives you the advantage when everyone else tries to catch up. By Ryan Phelan Published on May 21, 2026 What can you do if you know AI could improve your marketing work, but your company is still stuck in committee about it? Start experimenting with personal projects that … Continue reading Your company may be slow with AI, but you can’t afford to be
Trump cancels AI executive order over concerns of slowing U.S. tech innovation
May 21, 2026 Trump cancels AI executive order over concerns of slowing U.S. tech innovation BY Associated Press President Donald Trump called off plans to sign a new executive order on artificial intelligence hours before an expected White House ceremony Thursday because he said he was worried the measure could dull America’s edge on AI technology. Trump … Continue reading Trump cancels AI executive order over concerns of slowing U.S. tech innovation
Bad AI customer agent bots are a growing brand risk
74% of enterprises that deployed AI customer agents have rolled them back after governance failures damaged CX and trust. By Pamela Parker Published on May 21, 2026 Last year, a grieving air traveler asked Air Canada’s chatbot about bereavement fares. The bot invented a refund policy that did not exist. The customer acted on … Continue reading Bad AI customer agent bots are a growing brand risk
Pennsylvania regulators approve $180K in gaming fines while expanding involuntary exclusion lists
Pennsylvania regulators approve $180K in gaming fines while expanding involuntary exclusion lists Suswati Basu Pennsylvania gaming regulators handed down $ 180,000 in fines Wednesday during the Gaming Control Board’s monthly public meeting, targeting several operators over underage gambling access, licensing problems and failures tied to online account protections. Greenwood Gaming and Entertainment received … Continue reading Pennsylvania regulators approve $180K in gaming fines while expanding involuntary exclusion lists
Why a Murdoch buying Vox and New York magazine might not be like an episode of ‘Succession’
May 20, 2026 Why a Murdoch buying Vox and New York magazine might not be like an episode of ‘Succession’ BY Joe Berkowitz The sale of a marquee digital media company on Succession, the HBO series that ran from 2018 to 2023, was always going to end badly. When Kendall Roy—heir apparent to a fictional media … Continue reading Why a Murdoch buying Vox and New York magazine might not be like an episode of ‘Succession’
B2B buyers trust AI less than marketers think
Gartner research shows buyers want AI speed, but they still turn to humans for confidence and validation. By Constantine von Hoffman Published on May 20, 2026 More B2B buyers are turning to tools like ChatGPT and Gemini for quick answers, but many don’t trust what those tools tell them. According to research released … Continue reading B2B buyers trust AI less than marketers think
Google Connects Ads To UCP, Expands Into New Categories
New Google Protocol Brings ‘Intelligent Shopping’ To Advertising by Laurie Sullivan , Staff Writer, May 20, 2026 Google brought new Universal Commerce Protocol (UCP) features to retailers on Wednesday with the launch of “Universal Cart” to introduce what the company calls “intelligent shopping.” It works across retail and services like Search. When shoppers are ready … Continue reading Google Connects Ads To UCP, Expands Into New Categories
Samsung union suspends strike after reaching tentative deal on bonuses
Samsung union suspends strike after reaching tentative deal on bonuses The strike would have impacted Samsung’s memory chip production. By Mariella Moon May 21, 2026 Chung Sung-jun/Getty Images Samsung’s largest labor union in South Korea has suspended the strike that was set to begin on May 21 after reaching a tentative deal with the company. … Continue reading Samsung union suspends strike after reaching tentative deal on bonuses
The hidden cost of AI: organizations that agree too fast
May 21, 2026 The hidden cost of AI: organizations that agree too fast BY Julio Mario Ottino In boardrooms right now, speed is winning. Product cycles are compressing. Strategy decks are assembled in hours, not weeks. Cross-functional alignment—once the bottleneck of execution—is increasingly frictionless. This looks like progress. But a less visible shift is underway—one with … Continue reading The hidden cost of AI: organizations that agree too fast