Megan Heuer — March 19, 2020 There’s no shortage right now of tips for how to work from home and how to run virtual events (including ours). But more and more companies are taking on the bigger story, which is that these are uncertain times and that should change how we use our time and … Continue reading Ideas For Revenue Teams to Make Uncertain Times a Little Better
Peter Stewart — March 10, 2020 I could tell Linda* was upset when I began our coaching session. She had been having challenges with an employee who she had worked with successfully for a long time, but these were not run-of-the-mill problems for Linda. As a senior HR Executive, Linda had years of experience handling … Continue reading 6 Signs You’re Too Close to Your Team
Vartika Kashyap — March 10, 2020 Have you ever been stuck with a flat tire on your trip? Everyone would have experienced this some time. You’re stranded in the middle of nowhere. You’ve got the spare tire and jack somewhere in the car but you never have bothered to learn to do it. Then you … Continue reading Set Up Your Knowledge Base Collaboratively With Your Team
Duncan Maddox — February 26, 2020 One the questions I get asked during almost every Scrum Master training course is “How do I get the team to engage in the Sprint Retrospectives?”. Quite often the feeling within Scrum Teams is that once nothing is broken and the team is meeting their forecasts, there’s “nothing to … Continue reading My Team has Nothing to Say in our Retrospective!
Steven Deneir — February 1, 2020 Tuesday morning. 5AM. Alarm clock goes off. Some clouds in the sky. Driving my son to the swimming pool so he can start his training at 5:45 sharp. Continuing the drive towards a client to facilitate a training. 6:45 Traffic jam. Drizzle. 7:45 arrived. 9:00 Training to be started. … Continue reading Go Fish! A Philosophy For Being an Outstanding Team Member
Rich Butkevic — January 27, 2020 If you’re a blogger who works with a team on projects, such as for a website redesign or enhancement, you may often find that your task estimates are way off – you’re not alone. Studies have shown that most people are terrible at estimating the amount of time that … Continue reading How Bloggers Can Improve Their Team’s Task Estimates
The amount of data is growing at a phenomenal rate but we are not adopting that data to guide decision-making at the same rate. We need to change this in the coming year. Ryan Phelan on January 3, 2020 Whew! Q4 is over! Everybody, take a breath and fill up your free time (hee-hee) with … Continue reading Your ability to adapt and learn is essential to your success in 2020
Daniel Ndukwu — November 6, 2019 Follow @daniel_ndukwu Solid teams are the backbone of great companies. They step up to challenges as they arise and keep the wheels turning day in and day out. Most teams aren’t the stuff of legend. In fact, you’ll often come across teams that have a hard time communicating and … Continue reading 5 Ways to Quickly Improve Team Collaboration
Varun Tyagi — October 9, 2019 Let’s face it – it’s easy for anxiety and boredom to creep into any job, including customer support. Listening to customers’ rants, complaints, and arguments incessantly can be a challenging exercise. Not to mention the equally daunting and exhausting task of following-up and responding to one angry customer after … Continue reading A Simple Method to Boost Your Support Team’s Productivity
Darleen DeRosa — September 20, 2019 Follow @onpoint_llc — September 20, 2019 rawpixel / Pixabay “All happy families are alike; each unhappy family is unhappy in its own way.” Leo Tolstoy’s famous opening sentence from Anna Karenina may overstate the case a bit, but there’s something to be said for the fact that successful teams … Continue reading 5 Habits of Resilient Teams
