Category Archives: Team Management

A Simple Method to Boost Your Support Team’s Productivity

Varun Tyagi — October 9, 2019 Let’s face it – it’s easy for anxiety and boredom to creep into any job, including customer support. Listening to customers’ rants, complaints, and arguments incessantly can be a challenging exercise. Not to mention the equally daunting and exhausting task of following-up and responding to one angry customer after … Continue reading A Simple Method to Boost Your Support Team’s Productivity

Maximizing the Benefits of Cross-Functional Teams

Rick Lepsinger — September 17, 2019 Follow @onpoint_llc — September 17, 2019 rawpixel / Pixabay Although many organizations still operate in terms of distinctly siloed functions, the trend toward flattened, more distributed structures is accelerating. Cross-functional teams play an important role in facilitating that transition, serving as an intermediary between the hierarchical decision-making practices of … Continue reading Maximizing the Benefits of Cross-Functional Teams

6 Tips for Managers Who Want to Build High Impact, Happy Teams and Thriving Organizations

Sarah Deane — September 13, 2019 Follow @effectUX — September 13, 2019 The leadership gap continues to plague organizations globally, with the average organization losing over $ 1 million per year, and experiencing lower levels of productivity and engagement, due to less-than-optimal leadership practices. The impact is being felt at all levels with a high … Continue reading 6 Tips for Managers Who Want to Build High Impact, Happy Teams and Thriving Organizations

What You Can Learn About Building a Dream Team From Henry Ford

Karen Repoli — September 11, 2019 Follow @karenrepoli — September 11, 2019 During WW1 Henry Ford sued a Chicago newspaper for libeling him when they called him “an ignorant pacifist.” At the ensuing trial, the defense lawyers grilled with Mr. Ford with a line of questioning regarding general knowledge in an effort to prove to … Continue reading What You Can Learn About Building a Dream Team From Henry Ford

Dialogue is Powerful: How to Engage Your Teams Through Conversations, Not Presentations

Jim Haudan — August 1, 2019 Follow @jhaudan — August 1, 2019 Dialogue is at the root of all effective engagement and group action. This statement seems straightforward enough. Communicate with your peers and teams and you’ll be effective! Surprisingly, however, it’s not that simple. Real dialogue at work—the exchange of thoughts where each person … Continue reading Dialogue is Powerful: How to Engage Your Teams Through Conversations, Not Presentations

How a Workation Could Be Good For Your Team

Abuhuraira Ramay — June 25, 2019 Follow @AbuhurairaRamay — June 25, 2019 PhotoMIX-Company / Pixabay As the term might imply, a “workation” is a combination of work and vacation. Small business owners and self-described “digital nomads” have done this for years, working whatever hours they set while enjoying the sights and smells of the exotic … Continue reading How a Workation Could Be Good For Your Team