Category Archives: Emotional Intelligence

What is emotional regulation? Three ways leaders can keep their cool in challenging situations

November 03, 2024 What is emotional regulation? Three ways leaders can keep their cool in challenging situations Paying attention to what you truly feel, even unpleasant emotions, is a powerful and underutilized leadership skill. Here’s how to do it. BY Chantal Laurie Below and Jo Ilfeld Emotional regulation, the ability to modulate an emotion or set … Continue reading What is emotional regulation? Three ways leaders can keep their cool in challenging situations

7 ways to boost customers’ emotional connection and loyalty with your brand

Go beyond transactions and build deeper connections with your customers for long-lasting brand relationships. Annette Franz on October 3, 2024   Loyalty. What’s emotion got to do with it? That emotional connection to a brand is extremely important to customer loyalty. It’s often been thought to be a key driver of loyalty. It goes beyond … Continue reading 7 ways to boost customers’ emotional connection and loyalty with your brand

The ultimate science-backed guide to emotional intelligence at work

By Jessica Thiefels   June 10, 2022 Emotional intelligence is a mission-critical skill to hone for strong interpersonal communication, collaboration, and connection in the workplace. It might just build some momentum that advances your career, too. Here’s all you need to know about emotional intelligence—what it is, why it matters, and how to cultivate it … Continue reading The ultimate science-backed guide to emotional intelligence at work

3 Strategies to Manage Your Emotions and Regain Focus

Amy Drader October 16, 2021 Man vector created by vectorjuice – www.freepik.com We’ve all been there. “Something bad” happens at work or at home. It doesn’t matter what. It could be a disagreement, a missed deadline, a betrayal, or another irritation from that person who irritates you most. When this happens, it can derail most … Continue reading 3 Strategies to Manage Your Emotions and Regain Focus

Is Emotional Intelligence the Key to a Successful Career? [Infographic]

Brian Wallace August 19, 2021 Coined in 1990, emotional intelligence is a term that describes several related attributes. Included are skills like perceiving emotions (both of oneself and of others), understanding the signals emotions send about relationships, and managing emotions in a healthy way. According to author Daniel Goleman, emotional intelligence is crucial to good … Continue reading Is Emotional Intelligence the Key to a Successful Career? [Infographic]

Align Your Emotional Self-Expression With Your Self-Awareness!

Achim Nowak April 23, 2021 I remember watching this video. I am happy to announce the sale of our Microchip Business, says Mike, the jovial CEO of a global high-tech micro-technology enterprise. The Microchip Business will integrate perfectly with the Mega-Microchip Trader firm, and I have no doubt that it will thrive in its new … Continue reading Align Your Emotional Self-Expression With Your Self-Awareness!

7 ways emotional intelligence can help us manage negative emotions

By Harvey Deutschendorf August 21, 2020 With COVID-19, the typical negative emotions we encounter while going about our lives have been exacerbated. We may have lost our jobs, businesses, or fear we will lose them. Worries about paying rent, staying healthy, and taking care of our families have eclipsed the concerns that many of us … Continue reading 7 ways emotional intelligence can help us manage negative emotions

4 Reasons We Need Emotionally Intelligent Leaders in Times of Crisis

Paul Keijzer August 14, 2020 The COVID-19 pandemic has been a colossal test of leadership across industries and geographies. Nearly every organisation has faced unprecedented challenges over the past few months, ultimately testing the values and skills of its leaders. Needless to say, in order to navigate this uncertainty, one requires courage, compassion, and mental … Continue reading 4 Reasons We Need Emotionally Intelligent Leaders in Times of Crisis

Who is to Blame for Emotional Outbursts at Work?

Stephanie McGuinn — January 14, 2020 Stress is a serious problem for employees today and its effects can cripple your organization. In this fast-paced, technologically connected business world, frustration, and work-based anxiety are rampant. Unless employers find ways to reduce workplace stress, they’ll pay the price in lost productivity, increased safety incidents and higher employee … Continue reading Who is to Blame for Emotional Outbursts at Work?