Denise Broady — August 23, 2019 Follow @dvubroady — August 23, 2019 Managing a multi-generational workforce can be hard. What’s the best way to support generational needs to attract, retain, and engage employees. Today’s labor market is the most diverse ever, with companies hiring more hourly workers than ever before. Add to the mix that … Continue reading Can’t We All Just Get Along?
Kara Perez — July 15, 2019 — July 15, 2019 jarmoluk / Pixabay Synergize. Hustle. Authentic. Brand building. There are a lot of buzzwords that have their time in the sun in your work vocabulary. That’s all well and good, as many of them come with a learning curve for entrepreneurs, and offer us a … Continue reading One Word to Eliminate From Your Work Vocabulary
Meg Manke — April 30, 2019 Follow @meg_manke — April 30, 2019 Politics. I mean the ones in the office. The ones that create eye rolls and backbiting. Not to be confused with government politics which consists of…eye rolling and backbiting. Ok, anyhow – you get the point. The real mystery about office politics is … Continue reading How to Avoid Communication Disaster: 4 Proven Tips for Success
Sarah Deane — November 29, 2018 Follow @effectUX — November 29, 2018 rawpixel / Pixabay With current U.S. unemployment numbers as low as 1969 rates––3.7%, according to September 2018 data from the Bureau of Labor Statistics––it’s a timely opportunity to evaluate the importance of good management in staff retention. Good management plays an integral role … Continue reading Why Management-Supported, Transparent Communication Enhances Employee Experience
Rick Lepsinger — October 29, 2018 Follow @onpoint_llc — October 29, 2018 Nonverbal cues are an important part of effective communication. While an increasing amount of interaction in the business world is taking place in a virtual context, understanding the importance of nonverbal gestures and behaviors is still critical. Collectively, they make up a vital … Continue reading How The Best Leaders Master Nonverbal Communication
How Critical Are Meaningful Conversations? by Laurie Sullivan @lauriesullivan, August 13, 2018 Sometimes it feels like meaningful conversations between a brand and a consumer are difficult to come by. But no matter how difficult, success is essential. About 63% of customers say they are likely to stop working with companies that cannot meet their expectations … Continue reading How Critical Are Meaningful Conversations?
Abhishek Budholiya — February 22, 2018 Follow @aabudholiya02 — February 22, 2018 IP multimedia subsystem (IMS), the integrated network of telecommunication carriers, facilitates usage of IP (Internet Protocol) for packet communications in all known ways over wireless or landline. Some of these communications include traditional telephony, fax, e-mail, internet access, web services, Voice over IP … Continue reading How Communications are Enhanced by IMS
Don Williams — May 5, 2017 — May 5, 2017 One of the last memories I have from college is of a Professor telling us – as we were almost out the door – “Don’t forget to network! Networking is the key.” I have always remembered this and on occasion I have even put his … Continue reading Don’t Let the Sun Set on Your Network Contacts: 4 Top Tips to Keep Your Network Fresh
Richard Ruff — April 26, 2017 Follow @saleshorizons— April 26, 2017 After many years of sitting in on sales calls and even more providing feedback to salespeople in sales simulations, we’ve noticed there definitely is variability in the amount and quality of pre-call planning. Pre-call planning improves when someone else is on the call, like … Continue reading The Lost Art of Call Planning
Jillian Matlaga — April 25, 2017 — April 25, 2017 This isn’t the first time we’ve covered the thank you topic. Saying ‘thank you’ never goes out of style and we’re always finding new ways to tell our network and customers thank you. Saying “please” and “thank you” were among the first manners that we … Continue reading Manners Please: the Best Way to Say Thank You