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How to Create a Sense of Belonging — Even From a Distance

Dr. Dan Harrison October 27, 2021 A remote work environment offers employees some enviable advantages, including a better work-life balance, the elimination of stressful commutes, and, in some cases, the flexibility to work whenever they’re most productive. Unfortunately, remote work culture has one major downside: According to a survey by Slack of 4,700 remote workers … Continue reading How to Create a Sense of Belonging — Even From a Distance

5 Specialist Writing Jobs You Can Do From Home

Alexander Belsey October 21, 2021 27707 / Pixabay Recent times have seen a major shift towards remote and flexible working options. During national lockdowns and the global pandemic in particular, many companies asked their employees to work predominantly from home. The advantages of working from home can include increased productivity, greater work-life balance, reducing congestion … Continue reading 5 Specialist Writing Jobs You Can Do From Home

Invaluable Lessons From the Best Category-Defining SaaS Companies

Matt James October 21, 2021 Software as a service (SaaS) solutions are one of the fastest-growing segments in the technology industry, which comes as no surprise given the amazing benefits that some of these forward-thinking businesses provide to their clients. For the most part, SaaS companies are typically subscription-based and are centrally located on remote … Continue reading Invaluable Lessons From the Best Category-Defining SaaS Companies

Scrum Questions: 7 Simple Issues and Complex Answers from LinkedIn Polls

Stefan Wolpers October 13, 2021 TL; DR: Scrum Questions: Seven Simple Issues and Complex Answers How hard can Scrum be; the manual has 13 pages? You may have heard something along this line from skeptics in the past, dismissing the complex nature of an intentionally incomplete framework. The point is that exciting discussions happen when … Continue reading Scrum Questions: 7 Simple Issues and Complex Answers from LinkedIn Polls

Without Personalization, Consumers Don’t Get What They Want From Brands

Without Personalization, Consumers Don’t Get What They Want From Brands by Laurie Sullivan , Staff Writer @lauriesullivan, September 28, 2021 A gap exists between what consumers want and expect from how brand communicate with them, and what marketers think will suffice. The Cordial Cross-Channel Marketing Study set out to show how marketers should explore what motivates … Continue reading Without Personalization, Consumers Don’t Get What They Want From Brands

Call Volume Forecasting: Predicting the Future from an Unusual Past

Sean Miller September 27, 2021 Call volume forecasts are inarguably an essential tool in the successful delivery of customer care excellence. Your program’s forecast is the map that tells you where to go based on where you’ve been. Without it, you’re lost at sea. With it, you’re one significant step closer to delivering an exceptional … Continue reading Call Volume Forecasting: Predicting the Future from an Unusual Past

Chief Digital Officer Recruiters Are Seeing a Rise In “Work From Anywhere” Options

Bob Van Rossum September 23, 2021 For years, chief digital officer recruiters have seen many businesses change their policies and working environments to optimize their employee’s productivity and innovativeness. Some have added more colorful working areas to generate creativity. Others have offered daycare within the building to better balance personal and work-related matters. Regardless of … Continue reading Chief Digital Officer Recruiters Are Seeing a Rise In “Work From Anywhere” Options