EU seeks feedback on potential regulation of Microsoft and Apple services Radek Zielinski / Oct 10, 2023 The European Union is actively investigating whether several key services from tech giants Microsoft and Apple should fall under the bloc’s new Digital Markets Act (DMA), which aims to increase competition in the digital sector. According to … Continue reading EU seeks feedback on potential regulation of Microsoft and Apple services
To boost their fan experience, PGA TOUR will identify macro trends, as well as implement personalization and improve other touchpoints using Qualtrics XM. Chris Wood on August 18, 2022 This week, the PGA TOUR announced a partnership with experience management (XM) technology company Qualtrics to begin a multiyear transformation of fan experience across all touchpoints … Continue reading PGA TOUR transforms fan experience, analytics and customer feedback
DISQO Acquires Feedback Loop, Accelerates Understanding Of Customer Experience by Laurie Sullivan @lauriesullivan, May 5, 2022 DISQO, a customer experience platform, on Thursday announced the acquisition of a software-as-a-service technology company that enables marketers to learn what consumers really think and feel about their brand’s products and services. The acquisition of Feedback Loop accelerates DISQO’s … Continue reading DISQO Acquires Feedback Loop, Accelerates Understanding Of Customer Experience
Riley Steinbach October 5, 2021 The benefits of continuous 360-degree feedback are inevitable. For example, it helps provide an accurate picture of employee performance and can eliminate biases in the workplace. While there are many benefits that organizations are aware of, many struggle to implement this 360-degree feedback. Whether it be they don’t have a … Continue reading Implementing 360-Degree Feedback In Your Organization
Chiara Toselli September 28, 2021 Many organizations have decided to ditch the once-a-year annual appraisals, and implement quarterly check-ins and continuous feedback. This is largely due to a switch in the generational workforce. Millennials and Gen Z now constitute almost 50% of the workforce. While all employees want feedback, younger generations want it the most. … Continue reading Continuous Feedback Is Still Not Enough
Julie Winkle Giulioni August 26, 2021 Soliciting and accepting feedback graciously are skills that distinguish successful and effective individuals. Yet many people have not had the benefit of learning these skills. Your employees are likely among them. In this excerpt from Help Them Grow or Let them Go, we provide you with great questions to … Continue reading The ABCs of Soliciting and Accepting Feedback
Nicole Steinberg August 7, 2021 When I think back to entering design school, I vividly remember being terrified by the idea of people critiquing my work. What do you mean my teachers and classmates are going to pore over my work at every opportunity and point out every little thing I did wrong? THAT’S what’s … Continue reading How to Give Better Design Feedback
Ashley Sefferman August 3, 2021 Customers want to be heard. Product feedback is the ideal way to hear from specific customers and understand their needs before they move to one of your competitors. Proactively gathering feedback allows you to quickly identify and solve their pain points. Here’s how to better collect and act on product … Continue reading Product Feedback: What It Is, Why It Matters, and 7 Steps to Success
Amy Drader July 19, 2021 geralt / Pixabay Let’s begin with what not to do. Start with a compliment, then describe what you need corrected or improved upon, and then end with a compliment. This is the famed “Sandwich Feedback Method”, and it is one of the worst ways to give feedback. I’ve done it. … Continue reading 3 Steps for Giving Valuable Feedback
Amy Drader July 12, 2021 Background vector created by tartila – www.freepik.com “I love getting feedback and hearing about all the ways I can improve or correct the way I work.” – said no one. If there is something that makes almost everyone feel ookie, it is feedback. Because it is associated with negativity, the … Continue reading How to Ask For Feedback and Receive It Well (Even If You Disagree)
