Tag Archives: Feedback

Five Powerful Employee Feedback Tips for Customer Experience Leaders

Thomas Ewen — November 15, 2018 — November 15, 2018   geralt / Pixabay Companies often focus solely on customer experience, forgetting the actual driver for an excellent customer journey – their employees. According to the 2016 CXEvolution study by MaritzCX, “customer-centric companies are three times more successful at driving significant financial improvement and customer … Continue reading Five Powerful Employee Feedback Tips for Customer Experience Leaders

8 Scenarios Where It’s Actually OK to Ignore Feedback

McLean Mills — September 3, 2018 Follow @mcleanmills7 — September 3, 2018 geralt / Pixabay As a business owner, feedback is everywhere. There’s feedback coming from your customers, your employees, your management team, and even your friends and family. However, in a world where everyone has their own opinions and individual preferences, it’s hard to … Continue reading 8 Scenarios Where It’s Actually OK to Ignore Feedback

How to Give Design Feedback That Actually Improves Your Website or Graphic Design Project — 6 Simple Steps

Heather Steele — June 21, 2018 Follow @heathersteele03 — June 21, 2018 Starting a new design project is exciting. You’re putting your ideas and objectives out into the world for your designer to bring them to life. Things probably kick off awesomely, with you and the designer totally clicking, speaking the same language. You can’t … Continue reading How to Give Design Feedback That Actually Improves Your Website or Graphic Design Project — 6 Simple Steps

The Pros and Cons of 360-Degree Feedback

Rick Lepsinger — June 14, 2018 Follow @onpoint_llc — June 14, 2018 geralt / Pixabay Many organizations have incorporated 360-degree feedback into their leadership development process, and for good reason. The data gathered from multi-source feedback can be extremely valuable both for organizations and the employees, providing honest and measurable observations that can be used … Continue reading The Pros and Cons of 360-Degree Feedback