Category Archives: Feedback Management

The One Surprising Benefit Employees Get From Negative Feedback

Michael Heller — August 2, 2017 — August 2, 2017 Tumisu / Pixabay As a manager or employer just finishing up performance reviews, you may have heard the terms feedback and engagement a little more often than usual. And, this makes sense. Providing engagement gets everyone involved and ensures that every member of the team … Continue reading The One Surprising Benefit Employees Get From Negative Feedback

How to Get More Positive Customer Reviews [Without Being Annoying]

By Andrea Moxham  June 26th, 2017   We’re all influenced by online product reviews, whether they’re positive or negative. 61% of customers read online reviews before making a purchase decision. They help eliminate doubt among potential customers and also play a role in your search engine rank by creating new content for spiders to crawl. … Continue reading How to Get More Positive Customer Reviews [Without Being Annoying]

Getting Feedback Wrong

Dave Brock — June 23, 2017 Follow @davidabrock— June 23, 2017 We know feedback is important to our own personal development. It’s how we learn and grow, it’s how we improve. All high performers (or aspiring high performers) are constantly looking for feedback. Our people need feedback as well. But too often we get feedback … Continue reading Getting Feedback Wrong