Tag Archives: Consumer

Consumer Expectations Are Changing Rapidly — Developing Insurance Affinity Partner Programs Will Help You Keep Up

Ann Dieleman June 6, 2021 All industries — especially insurance — are facing significant transformation. Customer expectations are changing rapidly, and Millennial and Generation Z consumers are not satisfied with traditional insurance processes or products. They are demanding a connected, multichannel customer experience that provides convenience, accessibility, and personalization. In a highly digital world, meeting … Continue reading Consumer Expectations Are Changing Rapidly — Developing Insurance Affinity Partner Programs Will Help You Keep Up →

How COVID-19 Vaccines Are Shaping Consumer Behavior, Travel Trends

World Level Crisis

How COVID-19 Vaccines Are Shaping Consumer Behavior, Travel Trends by Jim Yu , April 28, 2021 Although COVID-19 cases have dropped in many states, life isn’t back to normal yet. This has not stopped people from traveling, however. Many are itching to get away, especially as vaccinations become available to more of the population. Now … Continue reading How COVID-19 Vaccines Are Shaping Consumer Behavior, Travel Trends →

Despite What You Think, Brands Have An Eye On Consumer Needs

Consumer Engagement

Despite What You Think, Brands Have An Eye On Consumer Needs by Laurie Sullivan , Staff Writer @lauriesullivan, February 24, 2021 What else changed during the pandemic? Consumer perception of generic products, for starters. With two-thirds of shoppers reaching the conclusion that store brands are just as high-quality as name brands, and another third ranking private-label … Continue reading Despite What You Think, Brands Have An Eye On Consumer Needs →

How YouTube Impacts Consumer Purchase Habits

Youtube Marketing Strategy

How YouTube Impacts Consumer Purchase Habits by Laurie Sullivan @lauriesullivan, December 30, 2020 The pandemic gave live streaming video a boost. Now nightly network news shows are seeing the same success in performance. Much of the content is watched on television screens and influencers are helping brands reach consumers on more than just smartphones and … Continue reading How YouTube Impacts Consumer Purchase Habits →

2020 Consumer Holiday Trends: Our Small Business Pulse Report

Consumer Engagement

Michael Wood October 29, 2020 After an unforgettable year filled with ups and downs, we’ve almost made it to the end of 2020. And while at times it’s felt difficult to find the silver lining, it’s certainly been a transformative year in more ways than one. For small businesses impacted by the COVID-19 pandemic, this … Continue reading 2020 Consumer Holiday Trends: Our Small Business Pulse Report →

Consumer Preferences for Personalization

Consumer Behavior

Larisa Bedgood October 15, 2020 Personalization has completely changed marketing strategies and today’s consumers are increasingly looking for personalized experiences in many of their brand interactions. Delivering the types of personalized experiences consumers crave requires a fine balance of using both data and technology to understand consumers and communicate with messaging they are most apt … Continue reading Consumer Preferences for Personalization →

Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study

Consumer Behavior

Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study by Laurie Sullivan , Staff Writer @lauriesullivan, October 9, 2020 Consumers have shifted their attitudes and changed their behavior when it comes to advertising and COVID-19 terms, according to findings released from the Advertising Research Foundation (ARF). The ARF’s Third Annual Privacy Study surveyed … Continue reading Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study →

Top 6 Proven Strategies to Increase Consumer Engagement in On-demand Delivery Businesses

Delivery Services

Brian Taylor September 2, 2020 Need for Consumer Engagement in On-demand delivery business An emotional connection between the consumer and the brand is commonly known as consumer engagement. Satisfaction in all aspects is an important one for more consumer engagement. Highly engaged customers are the ambassadors for products and they acted as the catalysts to … Continue reading Top 6 Proven Strategies to Increase Consumer Engagement in On-demand Delivery Businesses →

The need to take a fresh look at consumer data

Consumer Mamangement

COVID really means rethinking customer data and journeys from the basics up. Rodric Bradford on September 1, 2020 Our understanding of data-driven marketing and advertising has changed in the last six months, evolving into a real reflection of what is occurring with consumers in the changing economic, health and social environment. Major life events. Previously, … Continue reading The need to take a fresh look at consumer data →

Data Roadmap To Reopen Tracks Consumer Spend, Analyzes Behavior From 40M Households

Data Management

Data Roadmap For States’ Reopening Tracks Consumer Spend, Analyzes Behavior From 40M Households by Laurie Sullivan @lauriesullivan, May 8, 2020 As states lift COVID-19 stay-at-home orders, companies have begun to implement timelines for reopening. Commerce Signals, a source of U.S. retail payment insights, makes it possible to support those decisions with credit and debit card … Continue reading Data Roadmap To Reopen Tracks Consumer Spend, Analyzes Behavior From 40M Households →