Category Archives: Consumer Behavior

How to Keep Pace with Consumer Spend On and Offline

Lisa Schwarz July 17, 2021 Consumers spent $ 861.12 billion online with U.S. merchants in 2020, up 44% year-over-year, according to estimates from Digital Commerce 360. It’s no surprise that virtual credit card swipes were in full force during the pandemic, with at-home delivery options expanding significantly. But even as shoppers return to brick and … Continue reading How to Keep Pace with Consumer Spend On and Offline →

Discover Your Target Audience in 4 Easy Steps

Consumer Behavior

Karen Repoli May 6, 2021 Before you create any content to promote your business, you need to determine who your ideal client is and where to find them. Yes, you can start creating content immediately – you can even get some livestream videos under your belt quickly – but if you don’t take these steps … Continue reading Discover Your Target Audience in 4 Easy Steps →

4 Clever Tips for Segmenting Your Target Audience

Consumer Behavior

Jared Atchison April 21, 2021 If you’re like most business owners, you have multiple products for sale on your website. There are plenty of advantages that come with broadening your product catalog. For starters, you can expect to see more sales. But more importantly, you can also expect to grow and diversify your audience. Once … Continue reading 4 Clever Tips for Segmenting Your Target Audience →

How consumers can earn money from their data

Consumer Behavior

Catching up with Killi, an app with every consumer on the planet as a potential client. Kim Davis on November 25, 2020 “Our philosophy has always been that, in this multi-million dollar data market, the onus is unfairly on the consumer to try to find who has their data, to try to opt out — … Continue reading How consumers can earn money from their data →

How a CDP helps with D2C

Consumer Behavior

Implement a CDP and use insight from customer experience to maneuver to more direct tactics. Rodric Bradford on November 9, 2020 Direct-to-consumer (D2C) marketing has taken a whole new turn in 2020 as brands seek to raise their digital game and grab the attention of consumers overwhelmed with marketing content. However, some believe that the implementation … Continue reading How a CDP helps with D2C →

Consumer Preferences for Personalization

Consumer Behavior

Larisa Bedgood October 15, 2020 Personalization has completely changed marketing strategies and today’s consumers are increasingly looking for personalized experiences in many of their brand interactions. Delivering the types of personalized experiences consumers crave requires a fine balance of using both data and technology to understand consumers and communicate with messaging they are most apt … Continue reading Consumer Preferences for Personalization →

Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study

Consumer Behavior

Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study by Laurie Sullivan , Staff Writer @lauriesullivan, October 9, 2020 Consumers have shifted their attitudes and changed their behavior when it comes to advertising and COVID-19 terms, according to findings released from the Advertising Research Foundation (ARF). The ARF’s Third Annual Privacy Study surveyed … Continue reading Consumer Behavior Changing When It Comes To Sharing Sensitive Information: ARF Study →

The consumer decision journey will drive paid search in 2020

Consumer Behavior

In organic search, you’re going to see a push of data directly to search engines instead of relying on them to crawl. Christi Olson on January 3, 2020 Contributor and SMX speaker, Christi Olson, explains how the consumer decision journey is going to drive paid search while organic search’s data push directly to search engines … Continue reading The consumer decision journey will drive paid search in 2020 →

Nearly 90% of consumers would choose ‘do not sell’ personal data under CCPA, study finds

Consumer Behavior

Consumers age 18 to 34 are the most open to data sharing. Greg Sterling on October 23, 2019 Two recent surveys sponsored by BritePool show a high level of consumer concern about privacy and, if given the option, that a majority would decline to allow online publishers to sell or transfer their personal information. CCPA, … Continue reading Nearly 90% of consumers would choose ‘do not sell’ personal data under CCPA, study finds →

5 Reasons Consumption-Based Customer Success Is Different

Consumer Behavior

Nick Mehta — October 10, 2019 Follow @nrmehta Every meeting I have with leaders about customer success starts pretty much the same: “Nick, before we get started, I want to let you know that our business is a little different from most typical companies.” The myth of the unique business model Maybe you’ve heard this … Continue reading 5 Reasons Consumption-Based Customer Success Is Different →