Category Archives: Branding Lessons

Global Supply Chain: How Your Brand Should Transition to the New Normal

Lanre Onibalusi June 22, 2020 The modern world has gone through varying degrees of disruptions, however, none can be compared to what we have seen with the COVID-19 pandemic. To say that the global supply chain was heavily impacted by COVID-19 is just stating the obvious. Your business, as well as those of others, may … Continue reading Global Supply Chain: How Your Brand Should Transition to the New Normal

Unbranded Vs. Branded Search, When To Use What Strategy

Unbranded Vs. Branded Search, When To Use What Strategy by Laurie Sullivan  @lauriesullivan, May 20, 2020 Whether or not to use an unbranded search strategy remains an ongoing dilemma for marketers, especially for those trying to recover from the COVID-19 pandemic downturn. Some data suggests 86% of consumers have remained true to the brands they … Continue reading Unbranded Vs. Branded Search, When To Use What Strategy

Brands Should ‘Embrace The Opportunity For A Mindset Shift’

Brands Should ‘Embrace The Opportunity For A Mindset Shift’ by Laurie Sullivan , Staff Writer @lauriesullivan, May 14, 2020 I borrowed part of the headline for this post from today’s Think With Google column that leads with a quote from Aki Spicer, chief strategy officer at Leo Burnett. “I’m finding that the brands with solid foundations … Continue reading Brands Should ‘Embrace The Opportunity For A Mindset Shift’

How personalization helps marketers humanize their brand and break though the noise

Aprimo CMO says marketers are currently struggling with what he calls “digital sameness” — where everyone is doing the same thing online. Amy Gesenhues on April 30, 2020 The COVID-19 crisis has shifted nearly all customer experiences to digital experiences, forcing brands to compete for audience engagement like never before. This new normal has created … Continue reading How personalization helps marketers humanize their brand and break though the noise

5 Best Ways to Boost Brand Community’s Member Experience

Thomas Griffin — March 12, 2020 An active brand community plays a powerful role in strengthening a business’s brand image. The presence of a large group of users who engage with each other and with the brand creates social proof. Your audience will consider your brand community proof of your business’s reliability and will trust … Continue reading 5 Best Ways to Boost Brand Community’s Member Experience

Brand authority is the most underrated marketing goal

A customer will nearly always choose a brand they’ve consistently seen as an authority over a brand that impressed them once. Amanda Milligan on March 2, 2020 Everyone understands the value of increased organic traffic or a higher rate of conversions. That’s because these metrics are closest to the money. But some top-of-the-funnel rewards for … Continue reading Brand authority is the most underrated marketing goal

Customers want more text-based customer support options from brands

Your customers want to text for live support. Are you ready? Amy Gesenhues on February 12, 2020    When asked about customer support preferences, 72% of consumers age 18 to 64 said having the ability to text with a live agent in real-time would improve their overall customer service experience. The question was part of … Continue reading Customers want more text-based customer support options from brands