Jenny Stilwell — May 8, 2017 Follow @jennystilwell— May 8, 2017 I was once asked by one of our Corporate Sales Managers to attend a client meeting with our then largest customer. I thought I was meeting with the client and one of their team, so there would be four of us with me and … Continue reading My Worst-Ever Client Meeting and What I Learned
Patrick Whatman — May 4, 2017 Follow @mrwhatman— May 4, 2017 Every agency wants that perfect client. The one that knows what they want, takes advice, and always brings work your way. But while it would be nice if every interaction was this easy, you can’t just hope to find it every time. Sadly, not … Continue reading 5 Ways Agencies Can Improve Client Relationships
Heather Lloyd-Martin — April 28, 2017 — April 28, 2017 Here’s a question: what’s the ONE content marketing tactic that drives the majority of your revenue? Is it blogging? Webinars? Teaching small classes? Or is your answer, “Hmm, I’m not quite sure, but does it really matter? After all, shouldn’t all my content efforts help?” … Continue reading Why I Told a Client to Quit Blogging: Finding Your “One Thing”
Julie Huntley — April 24, 2017 — April 24, 2017 No matter the size of your team, clients or projects, account management is one of the most important investments an agency can make. Sure, it’s up to accounting to keep your finances in check; it’s up to creative to keep the ideas flowing; and it’s … Continue reading How Account Managers Build Accountable Creative Teams to Support Client Goals
Sahail Ashraf — April 21, 2017 Follow @Talcontent— April 21, 2017 Okay, here’s the deal. You have a brand new client and they’re wanting results on Instagram really quick. We’re talking (May 08, 2017). They’re social savvy too, so they know what does and doesn’t work. The clock’s ticking, and you need a set of … Continue reading How To Bring Your Client Some Quick Wins On Instagram
Christian York — April 5, 2017 — April 5, 2017 There are many pieces of advice I’ve given to others when posed with questions such as: “How should I start a Client Success team at my business?” or “What should I look for when hiring my first CSM?”. Each piece of advice I give is … Continue reading Client Success 101: Building Strong, Personal Relationships
Sahail Ashraf — March 17, 2017 Follow @Talcontent— March 17, 2017 Snapchat is arguably the most ‘teen friendly’ platform out there today, but that doesn’t necessarily mean it is doing well. In fact, the platform has had a few bumps in the road to face in the last few weeks. From a slightly muted IPO … Continue reading Should Your Client Be Using Snapchat?
Jessica Bowers Hopson — January 24, 2017 — January 24, 2017 Hiring a new agency this year? Follow these tips for a smoother relationship. Your business is ready to step up its marketing efforts. You are looking for a reliable, intelligent professionals who truly understand your business needs and have access to the latest marketing … Continue reading 14 Ways to Become a Better Client
Devon Smiley — December 15, 2016 Follow @devonmsmiley— December 15, 2016 When a project is coming together in your mind, all the moving parts are clear. You’re a pro at what you do…so this comes almost naturally to you. Your clients aren’t quite so well-versed though. They may have never worked with you – or … Continue reading What Do You Do Again? Getting Clear on Client Deliverables.
Sahail Ashraf — December 9, 2016 Follow @Talcontent— December 9, 2016 With social media being such an exciting and shiny landscape, it’s easy for new clients to get carried away. As a social media agency, it’s important, obviously, to create a sense of excitement and vision. But at the same time, it’s vital to make … Continue reading 4 Caveats For Your New Social Media Client
