Mia Jacobs — July 8, 2019 — July 8, 2019 rawpixel / Pixabay These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next to them searching for every potential edge that will help them grow their business. The digital transformation … Continue reading The Top 5 Customer-Centric Goals for an Enterprise
Brandon Redlinger — July 2, 2019 Follow @brandon_lee_09 — July 2, 2019 I was recently in Paris, the food capital of the world, and my wife and I ate at a Michelin Star restaurant. This was quite possibly one of the best meals of my life, as I’m sure you can imagine. Everything from the … Continue reading What Does It Take To Do Large Enterprise Deals?
We need to adapt to today’s landscape whether collaborating with in-house teams or as part of a multi-agency effort, specialized expertise is the path forward. Dan Carter on July 1, 2019 It’s no secret that brands are moving more advertising and marketing functions in-house. Countless stories have been written about it. From media buying to … Continue reading Narrow is the new normal: Why expertise will help agencies survive the in-house exodus
Brian Wallace — June 24, 2019 Follow @nowsourcing — June 24, 2019 Live video today is changing the way people watch video and can be used to build your business. 8 out of every 10 people would watch video that is live rather than read a blog post or social media post. But what are … Continue reading Live Video: Can It Help Build Your Business? [Infographic]
Mike Hasler — June 4, 2019 — June 4, 2019 Picture this: You’re in the RFP process for a new contact center partner. You have a short list of participants. You give them a couple of weeks to return their answers, and then you spend a few more weeks poring through those answers with your … Continue reading Before You Go to RFP, Get Friendly: A Guide to On-Site Contact Center Visits
Tucker Mathis — May 30, 2019 Follow @https://twitter.com/finsync — May 30, 2019 Boost your chances of getting approved for a small business loan and limit your liability by building up your business credit. Are you still using personal accounts to run your small business? Separating your personal and business finances is a good idea for … Continue reading Simple Tips to Build Your Business Credit
Dave Brock — May 30, 2019 Follow @davidabrock — May 30, 2019 This is the second article in my series on Sensemaking. For links to all the other articles, go to: Sensemaking, The Big Issue Facing Both Our Customers And Us. It’s impossible to begin to think about sensemaking unless we have a foundation. That … Continue reading Sensemaking, The Foundations
Daniel Codella — May 29, 2019 Follow @mrcodella — May 29, 2019 As businesses continue to expand globally and distributed teams become the norm, collaboration has become essential to success. Managers and employees are spending 50% more time in collaborative activities. In response to these trends, organizations have been rushing to bring on as many … Continue reading Kill Your Inefficient Tools and Processes Before They Kill Your Company
Ellen Huxtable — May 29, 2019 Follow @abiztweet — May 29, 2019 Building your business isn’t quite as dramatic as a televised medieval saga; there are no flying fire-breathing dragons or endless legions of soldiers, and no prophesies to be fulfilled by the last episode. All human endeavor has parallels, however, and those of us … Continue reading Building Your Business – 5 Lessons from an Epic Saga
David Dame — May 28, 2019 — May 28, 2019 When a lot of organizations are transitioning from the way they used to work to a more cross-functional, agile squad way of working, they usually look for scaling frameworks to help them do it. They’re usually worried about how to scale the practices, but the … Continue reading Scaling Approvals and Decisions
