Tag Archives: World

The 7 Best Tools for Adjusting Your Workplace to a Post COVID-19 World 

Jay T. Ripton — May 25, 2020 COVID-19 has caused an unprecedented shift in America’s work habits, with millions of people forced to work remotely since the crisis began. But research suggests that this change may last well beyond the pandemic. According to a survey by Gartner, more than 70 percent of business leaders questioned … Continue reading The 7 Best Tools for Adjusting Your Workplace to a Post COVID-19 World 

What Now? How Will Contact Centers Navigate the Post-COVID World?

Kim Campbell — May 1, 2020 If one thing’s for certain in these most uncertain times, it’s that humans are resilient. There have been comparisons of the coronavirus pandemic to an earthquake, where the initial quake shakes us to the core, but the aftershocks continue to reshape the world for months and years to come. … Continue reading What Now? How Will Contact Centers Navigate the Post-COVID World?

COVID-19 stories: Marketers, martech firms pivot as world goes online

Here are some encouraging stories from marketers who made quick changes to adapt. Wendy Almeida on March 31, 2020 The massive disruption of COVID-19 is forcing many of us to rethink everything we do. And right now, our community needs fresh ideas on how to manage the overwhelming situation. Here are some encouraging stories from … Continue reading COVID-19 stories: Marketers, martech firms pivot as world goes online