Tag Archives: quality

Skip the Spreadsheet — Drive Productivity and Quality with EPM

Jim Perry — April 23, 2018 — April 23, 2018 Running a successful business starts with effective planning and control. These functions are otherwise known as performance management, and the data that is generated during these critical steps is among the most important and sensitive in an organization. A miscalculation or an oversight could sow … Continue reading Skip the Spreadsheet — Drive Productivity and Quality with EPM

Google Reveals Voice Search Quality Rater Guidelines (And Teaches Us A Thing Or Two)

John Lincoln — February 22, 2018 Follow @johnelincoln — February 22, 2018 You might think you know all there is to know about optimizing for voice search, but are you familiar with the search quality rater guidelines? In a nutshell, those guidelines tell the people who rate voice search results what to look for when … Continue reading Google Reveals Voice Search Quality Rater Guidelines (And Teaches Us A Thing Or Two)

How to Use The Deming Cycle for Continuous Quality Improvement

Adam Henshall — December 7, 2017 — December 7, 2017 Understanding quality and seeking to improve it is arguably the core purpose behind undertaking process improvements. But where did this philosophy of process improvement come from? One key person is William Edwards Deming – sometimes referred to as Edward W. Deming. He’s principally a statistician, … Continue reading How to Use The Deming Cycle for Continuous Quality Improvement