Category Archives: Outsourcing

Outsourcing Work During COVID-19 (The New Normal)

Amit Dua September 10, 2020 The conventional outsourcing model has faded. Credit goes to COVID-19 that has turned the tables of outsourcing work during this pandemic. “This is the new normal!” The shift “outsourcing techniques” deliver improved scalability and steadiness. Organizations are understanding the prominence of outsourcing during the Coronavirus pandemic. With fluctuating business climates, … Continue reading Outsourcing Work During COVID-19 (The New Normal)

Rethinking the Outsourcer Selection Process in the New Normal

Kim Campbell August 25, 2020 Over the years, we’ve written many articles singing the praises of on-site visits with potential customer care outsourcers. We firmly believe that shaking hands with leadership and frontline agents, seeing capabilities in action, and experiencing the corporate culture first-hand are the intangible, immeasurable, yet essential final steps in evaluating and … Continue reading Rethinking the Outsourcer Selection Process in the New Normal

The Case for Outsourcing in 2020: Should You Prioritize It This Year? [Infographic]

Jomer Gregorio — May 19, 2020 Business Process Outsourcing companies allowed multiple businesses around the world to save up to 70% of their total workforce costs. BPO has become a critical business strategy for small, medium, and large enterprises since such firms can focus on their vital business activities while outsourcing non-core processes. The Outsourcing … Continue reading The Case for Outsourcing in 2020: Should You Prioritize It This Year? [Infographic]

7 Questions Small Businesses Should Ask Before Hiring an Accountant

Peter Daisyme — May 7, 2020 Eventually, every small business owner has to hire an accountant. But accountants are anything but one size fits all. Accountants bring order to one of the trickiest, most stressful parts of your business: finances. With a solid accountant, you can save your company money, stay compliant with governing agencies, … Continue reading 7 Questions Small Businesses Should Ask Before Hiring an Accountant

7 Early Warning Signs That Scream ‘Don’t Hire This Freelancer’

McLean Mills — January 26, 2020 katielwhite91 / Pixabay Augmenting your team with a knowledgeable freelancer can be a game-changing move for your business, but only under one condition: you make the right hire. The reality is, diving into the freelance landscape can be a real hit or miss. If you aren’t doing your due … Continue reading 7 Early Warning Signs That Scream ‘Don’t Hire This Freelancer’