Tag Archives: Online

Only 1 in Every 4 Retail Customers Complete Their Online Purchase – How to Improve Conversions

by Larisa Bedgood Follow @https://twitter.com/DataMentorsAugust 8, 2016 Ecommerce sales continue to grow, generating over $ 300 billion in sales in the US alone last year. However, online shopping is generally an impersonal experience with lower levels of engagement as compared to the in-store experience. Unlike walking into a brick-and-mortar retail location where a shopper can … Continue reading Only 1 in Every 4 Retail Customers Complete Their Online Purchase – How to Improve Conversions →

A 27-Day Online Marketing Plan For Your Small Business

by Justin Herring Follow @justincherringAugust 8, 2016 Small business owners are exceptional at what they do. From creating amazing products and services to delivering unrivaled customer experience, small business owners know how to thrive in their community. There is however, one downfall of some business owners in my experience. They fail to recognize the importance … Continue reading A 27-Day Online Marketing Plan For Your Small Business →

How Video Is Changing The Face Of Online Marketing [Infographic]

by Zac Johnson July 30, 2016 Follow @zacjohnsonJuly 30, 2016 If you’ve been around to experience the internet for the past 20 years, you will have seen a world of slow websites and static content transform into the fast-paced, social driven and live streaming world it is today. The internet and technology are transforming at … Continue reading How Video Is Changing The Face Of Online Marketing [Infographic] →

Delivering Self-Service Support Through Online Communities

by Caitlin Zucal July 27, 2016 Follow @Caitlin_ZucalJuly 27, 2016 The introduction of the Internet, social media, and mobile has changed the way companies – large or small – interact with dissatisfied customers. According to a study conducted by Nuance Enterprise, 67% of respondents preferred self-service support over traditional support. Phone calls and emails have … Continue reading Delivering Self-Service Support Through Online Communities →

When Everyone Sells Online, Where Do You Find a Competitive Edge?

by John W Hayes July 21, 2016 Follow @john_w_hayesJuly 21, 2016 Ecommerce professionals used to talk about the Internet creating a “level playing field” for businesses of all shapes and sizes to compete on, but now that virtually everyone sells online, that playing field is looking increasingly waterlogged, making it incredibly difficult to find a … Continue reading When Everyone Sells Online, Where Do You Find a Competitive Edge? →