Tag Archives: need

Why You Need Social Media Customer Service [Infographic]

Dave LandryMarch 5, 2015 Technology has improved many areas of marketing, and customer relationship management is no exception. Rather than dialing a number and sending an email, users now more than ever, ask for a product information, look for help and search for solutions via the web. Whether it’s social media or a company’s website, … Continue reading Why You Need Social Media Customer Service [Infographic]

Employee Advocacy: It Doesn’t Need to Be a Leap of Faith

Ulrik Bo LarsenMarch 4, 2015 Employee advocacy can be a polarizing concept. In principle, employees acting as brand ambassadors through their personal social channels sounds like a great idea. But naturally there are alarm bells. Should companies really trust employees with their brand on the world’s most rapidly growing communication medium? After all, trust is … Continue reading Employee Advocacy: It Doesn’t Need to Be a Leap of Faith

Website Redesign 101: What You Need To Know Before You Hire A Company

Laura HoganMarch 3, 2015 The homepage for Code and Theory, a website design company, has only 12 words on it. But don’t let that fool you. It features a level of sophistication and user friendliness rare in the online world. The company recently redesigned the homepage of Vogue right before Fashion Week in September. Dan … Continue reading Website Redesign 101: What You Need To Know Before You Hire A Company

The 3 Ad Creative Types Digital Marketers Need To Master

Columnist Peter Minnium of the Interactive Advertising Bureau (IAB) says online ads are getting more creative, and more tailored to their objectives. Peter Minnium on February 25, 2015  Digital advertising creativity is flourishing, having undergone a dramatic transformation over the past several years. Gone are the days of using digital ads almost exclusively for direct … Continue reading The 3 Ad Creative Types Digital Marketers Need To Master