Category Archives: Social Media Posts

7 Ways to Write More Like-able Social Media Copy

Mary Lister — March 7, 2020 So your company decided that it’s about time to start engaging with an audience on social media. That probably means you’re going to run some social advertising (Facebook Ads, anyone?) and establish a brand presence on Instagram, Facebook, LinkedIn, Twitter, and maybe even some other social media networks. Image … Continue reading 7 Ways to Write More Like-able Social Media Copy

A Guide to Dealing With Negative Reviews on Social Media

Darnelle O’BrienApril 20, 2015 Last week, popular ice creamery Gelato Messina won praise on social media for its response to an angry online reviewer who called one of its employee’s racist and derogatory names. In a review titled “Worst Customer Service”, posted on Urbanspoon for the Gelato Messina store in Parramatta in Sydney, a “diner … Continue reading A Guide to Dealing With Negative Reviews on Social Media