Tag Archives: Media

How to Promote Your Event With Social Media Marketing [Infographic]

Pam DyerFebruary 16, 2015 Events are, by nature, social affairs. People attend them so they can connect, interact, and share with their peers. Likewise, people join social media networks such as Twitter, Facebook, and LinkedIn to connect, interact, and share with their peers. If you play your cards right, these similar characteristics can work to … Continue reading How to Promote Your Event With Social Media Marketing [Infographic] →

3 Business Benefits of Social Media Engagement

William ComcowichFebruary 15, 2015 Photo credit: Randy Barnes The debate over the importance of social media engagement continues. Measuring engagement is among the most controversial issues and one of the largest challenges facing social media marketers. Some marketers act as if their number of shares and likes is the most important measurement of success; as … Continue reading 3 Business Benefits of Social Media Engagement →

How To Choose The Right Social Media Marketing Sites For Your Small Business

Susan TuckerFebruary 14, 2015 One of the most important social media marketing tips I’d like to share with you is that you don’t have to be on every single social media channel. In fact, it could work against you to be on certain channels. Why? Because it takes time to do them right, you could … Continue reading How To Choose The Right Social Media Marketing Sites For Your Small Business →

Social Media Contact Centers: What New Teams, Training and Processes Will Be Needed?

Paul JohnsFebruary 11, 2015 Social media is rapidly maturing and has emerged as a major new customer support channel — one controlled by the customer, not your company. For some major brands, social media now makes up 10% of all inbound volume, and is still seeing swift adoption as most customers move to ‘social first’ forms of … Continue reading Social Media Contact Centers: What New Teams, Training and Processes Will Be Needed? →