Category Archives: SaaS

How to Increase Conversions for Your SaaS Business

Thomas Griffin — August 13, 2018 Follow @jthomasgriffin — August 13, 2018 We’re steamrolling towards a future where almost every service imaginable is available in the form of a monthly subscription. Shockingly, the number of people using subscription-based services has increased nearly 800% since 2014, according to Forbes. Think about how you listen to music, … Continue reading How to Increase Conversions for Your SaaS Business

SaaS Companies: Implement a Product NPS Program in 5 Simple Steps

David Rode — February 28, 2018 — February 28, 2018 It has become all too common for B2B SaaS companies to survey their customers once a year through a moment-in-time customer relationship survey, with at least one section addressing the ultimate question of Net Promoter Score (NPS). Assuming the results are positive, the company then … Continue reading SaaS Companies: Implement a Product NPS Program in 5 Simple Steps