Tag Archives: Know

Customer Experience Statistics You Should Know [Infographic]

by Kyle Cebull March 31, 2016 Follow @kylecebullMarch 31, 2016 A huge goal for innovative businesses in 2016 is improving customer experience. In fact, 91%of organizations said they aspire to be among the customer experience leaders in their industry. That’s a pretty significant percentage, right? It shows that customer service and the overall experience for … Continue reading Customer Experience Statistics You Should Know [Infographic]

Everything You Need To Know to Create An Effective Employee Onboarding Program

by Nick Lucs March 28, 2016 Follow @nicklucsMarch 28, 2016 When it comes to new employees, hiring is only the beginning of a much larger process. If you want to set your new team members up for success, you need to create an effective employee onboarding process that makes the transition into a new role … Continue reading Everything You Need To Know to Create An Effective Employee Onboarding Program

X Marks the Spot: Do You Know Where Your Business is Headed?

by Stacey Danheiser March 25, 2016 Follow @ShakemktgMarch 25, 2016 “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” The quote comes courtesy of Chinese military general, Sun Tzu’s Art of War, and is oft-quoted in the marketing world for how beautifully it sums up the difference … Continue reading X Marks the Spot: Do You Know Where Your Business is Headed?