Tag Archives: into

Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive

Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive →

How To Turn Bad Staff Into Awesome Staff (Radical Thinking For Bosses)

Employee Motivation

Maini Homer — February 6, 2020 Photo by You X Ventures on Unsplash I’ve been in business for myself for over 21 years and one of the hardest challenges I’ve faced is getting decent staff. I know I am not alone in this plight… Just about every business owner I’ve ever spoken to, when asked, … Continue reading How To Turn Bad Staff Into Awesome Staff (Radical Thinking For Bosses) →

A Simple Strategy For Turning Costs Into Profit

Cost Management

John Lincoln — February 4, 2020 That old saying, it takes money to make money persists because it’s true. For business owners, cost centers have long been a necessary evil that comes with the territory. Expenses run the gamut from rent and inventory to web hosting fees, marketing automation tools, employee benefits, and maintenance costs. … Continue reading A Simple Strategy For Turning Costs Into Profit →

5 Retail SEO Tips for Converting Traffic Into Customers

SEO Tools

Dave Colgate — February 1, 2020 Effective retail SEO strategies to help marketers optimise across complex consumer journeys and convert as much traffic as possible. Optimising a retail website for search is one of the most challenging things you can do in SEO. For one thing, you’re not only competing against other retailers but Google’s … Continue reading 5 Retail SEO Tips for Converting Traffic Into Customers →

How Entrepreneurs Can Turn Side Hustles into Full-Time Jobs and Stay in Compliance

Freelancing

Deborah Sweeney — January 29, 2020 Was one of your New Year’s resolutions for 2020 to take your budding side hustle and pivot it into a full-time job? If you answered “yes” to that question, you’ll need to ensure this thriving side gig is fully in compliance before submitting your two weeks’ notice. From incorporating … Continue reading How Entrepreneurs Can Turn Side Hustles into Full-Time Jobs and Stay in Compliance →

How to Turn Your Website into a Lead-Generating Powerhouse

Leads Generation

Justin Herring — January 24, 2020 Your website is the headquarters of all your online marketing. It’s the first thing most people will find when they search for your business. Between 70% and 80% of all consumers say that they research businesses online before buying products. In addition, 38% say that they’ll navigate away from … Continue reading How to Turn Your Website into a Lead-Generating Powerhouse →

Google: Suggestions To Transition Websites Into 2020

Website Special Guidelines

Google: Suggestions To Transition Websites Into 2020 by Laurie Sullivan , Staff Writer @lauriesullivan, December 27, 2019 There is a lot to pay attention to as marketers and webmasters head into 2020, especially as website content continually changes throughout the end of the year and into the new year to follow. Google Webmaster Trends Analyst John … Continue reading Google: Suggestions To Transition Websites Into 2020 →

Scrum Patterns – Putting Scrum Into Practice

Project Management

Cesario Ramos — December 24, 2019 In 2017 I was talking to the head of the Agile Coach Group of a large bank. She asked me to come over to work with her and help to roll out their standard way of working across all branches in Europe. The idea was that they had invented … Continue reading Scrum Patterns – Putting Scrum Into Practice →

Get Your Business Out of Your Head and Into a System

Business Development

Don Dalrymple — December 11, 2019 Follow @dondalrymple When your business is you, operating it is a cinch. How you do things is simply in your head. You can develop and rely on your habits to get customers and deliver your service. Make calls with your friendly approach, send a proposal the way you are … Continue reading Get Your Business Out of Your Head and Into a System →