Category Archives: Website Guidelines

Is Your Contact Page a Profit or Cost Center?

Harry Rollason — February 28, 2018 — February 28, 2018 Not long ago, many brands began burying their contact information behind interactive FAQs. This design, while effective at deflecting issues, can also make needy customers upset. It has inspired services like GetHuman, which reveals brands’ contact information, and fueled consumer’s top complaint: not being able … Continue reading Is Your Contact Page a Profit or Cost Center?

The Benefits Of Launching Your New Website Before It’s Perfect

Ashley Hill — May 31, 2017 — May 31, 2017 Some website redesign projects I’ve worked on in the past only launch when the site is ‘perfect.’ Every feature has been built and implemented, every page triple checked for content changes and an accompanying call to action. Plus everyone in the company has essentially signed … Continue reading The Benefits Of Launching Your New Website Before It’s Perfect