Tag Archives: High

How to Create a High Converting Ecommerce Customer Journey

eCommerce Conversion

Brianna Lucido March 2, 2021 In general, people are pretty intuitive. Shoppers can tell whether a brand has made an effort to understand and cater to their needs. Creating an accessible and enjoyable ecommerce customer journey goes a long way to boost customer loyalty and, in turn, your conversion rate. Let’s first take a look … Continue reading How to Create a High Converting Ecommerce Customer Journey →

How to Address High Turnover With Retail Employees

Employees Retention

Kellie Wong January 14, 2021 Here’s a not-so-fun fact: Retail employees leave their positions at a rate that’s over four times higher than the average turnover rate in all other industries. According to Human Resources Today, that translates to $ 19 billion in costs related to hiring and training new employees. The highest turnover rates … Continue reading How to Address High Turnover With Retail Employees →

4 Ideas to Start a Digital Business Without the High Cost

Digital Tools

Enstine Muki September 2, 2020 The world is currently going through tough times and no one is immune. However, like other pandemics, COVID-19 will see its end. But before then, a lot is going to change, including the way we do business. Unprecedented mass layoffs, furloughs, and job cuts triggered by the Coronavirus outbreak have … Continue reading 4 Ideas to Start a Digital Business Without the High Cost →

Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience

Omni-Channel

Laura Krajewski August 7, 2020 As a call center agent, a day of work can be like whiplash. They have hours of monotonous work the first half of your shift and then… BAM! Something goes awry and they’re swamped with back to back phone calls from angry customers. The switch from boredom and tedium to … Continue reading Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience →

How to Improve Learning Agility to Climb High in Your Career

Education

Micah Lally — April 8, 2020 It’s incredibly sought after in leadership and encouraged in individual reports, but it can be incredibly difficult to cultivate if you don’t fully understand it. Learning agility doesn’t have to be a novel skill. If you follow the right tips and learn how to reinforce and enable your team, … Continue reading How to Improve Learning Agility to Climb High in Your Career →

Work-Life Balance: How to Have It All & Retain High Quality Employees

Work-Life Balance

Morgan Jones — February 28, 2020 What Factors Are Important for Employee Retention and satisfaction? Work-life balance has become essential. Millennials are the largest group in the workplace, and besides salary this is the most important factor for them when considering a job. Millennials may be driving the charge to integrate these two traditionally separate … Continue reading Work-Life Balance: How to Have It All & Retain High Quality Employees →

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