Category Archives: Employees Retention

4 Tips to Retain Top Employees in a World Where Burnout Consumes Us

Veronica Krieg April 21, 2021 For the first time ever last year, employee engagement rose at the same time well-being dropped. (Say it with me: unprecedented.) In a typical year, the more engaged your employees are, the happier they are and the more overall well-being trends up. But in a year like no other, a … Continue reading 4 Tips to Retain Top Employees in a World Where Burnout Consumes Us

How to Address High Turnover With Retail Employees

Kellie Wong January 14, 2021 Here’s a not-so-fun fact: Retail employees leave their positions at a rate that’s over four times higher than the average turnover rate in all other industries. According to Human Resources Today, that translates to $ 19 billion in costs related to hiring and training new employees. The highest turnover rates … Continue reading How to Address High Turnover With Retail Employees

4 Lessons for Employers Looking to Retain Their Staff in 2021

Rebecca Siciliano January 11, 2021 In September 2020, we surveyed over 2,700 workers and job seekers on a multitude of topics – from their current salary and benefits, to how well their employer has supported them throughout the pandemic. This data informed the basis for our annual Salary and Benefits Review and shed light on … Continue reading 4 Lessons for Employers Looking to Retain Their Staff in 2021

The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

Laura Krajewski — May 22, 2020 I have this friend — let’s call him Josh. He’d been at his job for a year, even though he didn’t love the work he was doing. The job offered Josh good pay, security and professional experience. But, ultimately, it wasn’t the kind of work he wanted to do … Continue reading The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

3 Ways to Boost Your Contact Center’s Employee Retention Rate

Suzanna Colberg — March 5, 2020 How Competition, Equity and Recruitment Improve Employee Retention Rates in Contact Centers Low retention has become problematic not just for contact centers, but for businesses in all spaces. Even some of the more bizarrely lenient IT companies are not immune to the churn among the workforce, and with the … Continue reading 3 Ways to Boost Your Contact Center’s Employee Retention Rate

Employer Branding Strategies to Increase Quality of Hires and Decrease Turnover

Jake Rheude — December 24, 2019 Follow @jakerheude One of the most overlooked major expenses of a business is high turnover. This comes from employees that are dissatisfied, disengaged, or simply a bad fit for your business – but many businesses chug along, hiring and rehiring, training and re-training, without breaking down just how much … Continue reading Employer Branding Strategies to Increase Quality of Hires and Decrease Turnover

Employee Retention Strategies to Implement Right Now

Darleen DeRosa — December 11, 2019 Follow @onpoint_llc Few problems pose more of a threat to an organization’s long-term viability than high turnover. When a company can’t retain its best talent, it must constantly engage in hiring external talent, which can be extremely costly. . Without employee retention strategies, the constant talent churn will make … Continue reading Employee Retention Strategies to Implement Right Now

How to Retain Your High-Potential Employees

Darleen DeRosa — October 30, 2019 Follow @onpoint_llc Identifying and developing high-potential employees is an important part of an organization’s talent strategy. These employees represent the future leaders and innovators companies need to thrive in a disruptive and competitive business environment. Unfortunately, the characteristics of high-potential employees also make them difficult to retain. Their desire … Continue reading How to Retain Your High-Potential Employees

The Best Employee Traits for an Organization

Hutch Morzaria — October 15, 2019 Follow @cxmaster When talking about human resources management, it is highly likely to talk about personality. Whenever we talk about cultural fit, job fit, conflict resolution, and team productivity in an organization, personality is often a key talking point. Personality is therefore very important in an organization. It makes … Continue reading The Best Employee Traits for an Organization

6 Secrets from Companies Who Excel at Retaining Employees

Mark Runyon — August 28, 2019 Follow @aspprogrammer — August 28, 2019 StartupStockPhotos / Pixabay As we hover over historically low unemployment, more employees are scouring job sites, searching for the answer to their discontentment. A study by Work Institute found that one in four workers left their jobs in 2018. Companies are being hit … Continue reading 6 Secrets from Companies Who Excel at Retaining Employees