Nathaniel ZiegelAugust 8, 2015 Your customers love live chat. In the latest Zendesk Benchmark report, chat was revealed to be the channel that produced the highest level of customer satisfaction, beating even email and voice. On average, first reply time to a live chat request is 1 minute, 36 seconds; far quicker than the 22.6 … Continue reading Provide Great Support With Simultaneous Chat
Tony AdragnaAugust 7, 2015 In your home, chances are there are several points people could enter your house from. These entry points include front doors, back doors, garage doors, windows, and so on. However, your guests probably enter your home from one point more times than all of the others combined. That’s how the homepage … Continue reading The Anatomy of a Great Homepage [Infographic]
Jonathan YefetAugust 6, 2015 Recently, a new study called the “Content Marketing and Benchmarking Report 2015” was carried out by the folks at B2BMarketing.net and CircleResearch. It made some pretty awesome discoveries regarding the growth of content marketing, as well as the channels that are most effective at distributing that content. One of the more … Continue reading Email and Good Content Make a Great Partnership
Bassam SalemAugust 3, 2015 In my post discussing the stages of companies, there’s a significant transformation that occurs in stage 2 (“the process-focused company”), a key to which is establishing the company’s culture and values so as they are retained while the company scales its employee base from tens to hundreds of employees. Only a … Continue reading 4 Core Values of Any Great Company
Susan GilbertAugust 3, 2015 Increase Your Influencer Connections with These 4 Tools Monday Tips is a short list of the best finds across the internet to start your week off right. Today I have some resources to help you connect with more influencers in your industry. Here’s four links with tips and tricks to kick … Continue reading Reach More Influencers with 4 Great Tools
Brian WallaceJuly 31, 2015 Innovations in shipping and logistics have made millions of products readily available for consumers. With one click of the mouse, someone from thousands of miles away can box and ship anything from a nail to a boat. Buyers can track the item from every point on its journey from packaging to … Continue reading The Subscription Box Craze Is Great For Your Business
Eric StrongJuly 29, 2015 I was recently asked this question and thought I would share my answer with you here. I have worked on over 200 explainer videos over my twelve years as a freelancer. I’m not claiming to have all the answers, but I have learned a thing or two over the years. There are … Continue reading What Makes a Great Explainer Video? – 3 Things Your Next Video Needs
Mordecai HoltzJuly 19, 2015 According to research, on average an e-commerce company can spend $ 92 on driving traffic to a website, while only spending $ 1 to convert that traffic into an actual sale! In many ways, the e-commerce business is prioritizing site traffic over site conversions. Investing in roads to build a city is … Continue reading 3 Great Solutions to Increase Onsite Conversions
Marc ProsserJuly 17, 2015 Starting a business of your own after age 50 can be very rewarding and give you a new lease on life! You’re also more likely to start a successful business at this age because you will channel the skills you’ve developed throughout your career. In fact, one leading study found that … Continue reading 10 Great Resources For Starting A Business Over 50
Sophie HowardJuly 15, 2015 As a copywriter, I’ve tried a number of different tools to help improve my writing over the years. In this blog I will share some great (free!) resources which I’ve found useful. This is by no means an exhaustive list; there are tonnes of free and paid tools out there. These are just a few which … Continue reading Great Free Blogging Tools (And How To Use Them)
