Tag Archives: great

It’s ‘dark matter’ that defines a great CX

Some of the best opportunities to improve customer experience lie in the space between well-defined product features. Contributor Brent Sleeper reveals what can be learned from one company’s successful example. Brent Sleeper on August 21, 2017    Championing the power of great customer experience (CX) to improve key benchmarks and business results is becoming a … Continue reading It’s ‘dark matter’ that defines a great CX

How Email Marketing Done the Inbound Way Fetches Great Results! [Infographic]

Kevin George — August 18, 2017 Follow @imkevin_monk — August 18, 2017 Consider this. A financial investment company keeps calling you every now and then to tell you about their ‘awesome’ plans, whether you are interested in them or not. Urgh!On the other hand, you have been watching advertisements of a specific investment company, considered … Continue reading How Email Marketing Done the Inbound Way Fetches Great Results! [Infographic]

Use Skeptical Reference Checks to Find Great Employees at Your Agency

Karl Sakas — July 7, 2017 Follow @KarlSakas — July 7, 2017 Snufkin / Pixabay Hiring at your agency? You owe it to yourself—and your team—to do skeptical reference checks. See how. Reference checks are a vital step in vetting your agency’s new hires. But you have to do them right, because candidates have an … Continue reading Use Skeptical Reference Checks to Find Great Employees at Your Agency