Dave Brock — November 3, 2017 It seems to be fashionable to talk about creating “frictionless buying experiences?” I suppose the concept draws readers, perhaps it’s an extreme expression of removing barriers to the customer buying process. But does the concept make sense? Is it what customers want? And if we looked at the … Continue reading Do Customers Really Want A Frictionless Buying Experience?
Tag Archives: Customers
Do Customers Really Want A Frictionless Buying Experience?
Dave Brock — November 3, 2017 Follow @davidabrock— November 3, 2017 It seems to be fashionable to talk about creating “frictionless buying experiences?” I suppose the concept draws readers, perhaps it’s an extreme expression of removing barriers to the customer buying process. But does the concept make sense? Is it what customers want? And if … Continue reading Do Customers Really Want A Frictionless Buying Experience?
Write a Killer Welcome Email to Increase Your Number of Repeat Customers
Lianna Patch — October 26, 2017 — October 26, 2017 Say you’re an ecommerce store owner who enjoys regular sales. What percentage of your customers have bought from you more than once? If you’re like most owners, that number hovers right around “not enough” percent. Me neither, Oprah! And if you’re like virtually all ecommerce … Continue reading Write a Killer Welcome Email to Increase Your Number of Repeat Customers
Managers, Your People Are Your Customers!
Dave Brock — October 27, 2017 Follow @davidabrock — October 27, 2017 FotografieLink / Pixabay Some of you may be reading this title, having the reaction, “They work for me, they are responsible for producing the results I expect!” It’s pretty much the “command and control” point of view too many managers still embrace. Too … Continue reading Managers, Your People Are Your Customers!
Let customers drive email’s cadence
Don’t annoy your subscribers with email overload. Columnist Len Shneyder explains how preference centers can empower customers and help email marketers know how much is too much. Len Shneyder on October 26, 2017 Email is the default medium for communication across the internet. It can reach new customers through lead-gen campaigns and rejuvenate old … Continue reading Let customers drive email’s cadence
6 Ways to Surprise and Delight Your Customers with Email Marketing
Kristen Dunleavy — October 23, 2017 Follow @KristenWritesIt — October 23, 2017 It’s likely that most people don’t delve into their inboxes expecting to be delighted by what they find there. So, if you can figure out how to that, you on your way to creating loyal customers who look forward to your messages (what … Continue reading 6 Ways to Surprise and Delight Your Customers with Email Marketing
Incorporating Advanced Workflows to Convert More Leads to Customers
Kevin Page — October 18, 2017 Follow @krpage91 — October 18, 2017 One of the things that sets inbound marketing apart from other marketing methods is the use of email nurturing workflows — or more broadly, lead nurturing. The idea of taking someone who is just learning about your company, and dripping helpful, useful and … Continue reading Incorporating Advanced Workflows to Convert More Leads to Customers
How to Get More Unique Customers With Crazy-Effective Abandoned Cart Emails
Lianna Patch — October 20, 2017 — October 20, 2017 Quick quiz: How many times today have you been in the middle of doing something, gotten a notification or an email or a text or just gotten plain ol’ distracted… and forgotten to finish what you started? I’m guessing it’s happened at least once today. … Continue reading How to Get More Unique Customers With Crazy-Effective Abandoned Cart Emails
3 Major Ways to Make Payments Easier for Your Online Customers
Max Palmer — October 13, 2017 — October 13, 2017 WerbeFabrik / Pixabay Making it as easy as possible for your customers to pay you for your goods or services is essential if you want to boost your business’s conversions and sales. This is why you should put a lot of attention into your checkout … Continue reading 3 Major Ways to Make Payments Easier for Your Online Customers
How to Convert SaaS Free Trial Users into B2B Customers
Giuseppe D’Angelo — October 11, 2017 — October 11, 2017 Shutterstock Your company offers an exciting technology product that’s leaps and bounds ahead of the competition. If you could just get your prospects to try it out, they would no longer be able to live without it. It’s exciting when they sign up for free … Continue reading How to Convert SaaS Free Trial Users into B2B Customers
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