The Complete Guide to Email Metrics – Part III

September 15, 2015

Use email metrics as a great diagnostic tool. These metrics provide a ‘look under the hood,’ so to speak. Just like a car, if something isn’t running right, you fix it. If you see a metric that’s off, or not where you want it to be, it’s time to break out the toolbox and make some repairs.


To help you reach your goals, we’ve created a list of eight ways you can improve your email metrics.


Improve your open rates


1. Write a must-open subject line.


Your subject line should tell the recipient what the email is about in a clear and concise way. Your subject line should average around 50 characters or less, and use urgent language that convinces a recipient to open the email right away. Words like “today,” “one day only” and “act now” are great examples.


2. Make sure the ‘From label’ is legit


If you send emails that are from CrazyCowboy@yahoo.com, they won’t get opened. Your emails should be from your business and contain the company name in the address. If a recipient sees an odd name in the ‘from label,’ they’ll likely ignore it.


Improve your click-through rates


3. Watch your layout


Email design is important. If your text and pictures are scattered all over the place, recipients will likely close the email. For help, turn to our guide that covers the dos and don’ts of email design.


4. Keep the message short


Quickly explain the purpose of the email. No one wants to read paragraph after paragraph of information. Your recipients don’t want long emails; so don’t waste your time creating a novel.


5. Create a call to action button


Try creating a call to action button in your email rather than a hyperlink. A button stands out and clearly shows the reader what the purpose of the email is.


Improve your conversions


6. Make the checkout process seamless


If customers click on an emailed link to make a purchase, you’re halfway there. If a customer doesn’t follow through with the sale, your checkout process could be to blame.


How long does it take to check out? Is it easy to navigate? Customers want a fast process. If you want to improve your checkout process without bringing a website developer on board, try Shopify. This DIY tool will help you set up an e-commerce site that customers will love.


7. Improve your forms


If your call to action is based on getting new leads, or having customers sign up for a service or consultation, make sure the process to sign up is simple. Long forms and tedious websites are deal breakers. Try Lander – it’s a tool that creates lead-generating pages that are hassle-free for the customer.


Improve metric management


8. Use a tool to centralize data


Tired of tracking email, social and sales metrics in a dozen different platforms? Turn to Dasheroo. With this tool, you can see all of your metrics in one dashboard.


Metrics are the key to optimizing your email marketing. Remember to make changes slowly so you know which change contributed to your success.

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