Tag Archives: Works

I’ve Been Doing It for Close to 30 Years, and It Works For Me, but Will It Work For You and Your Business?

Skills Development

Ian Dainty November 19, 2021 Suffice to say that when it comes to “remote working,” I’ve done it. So, when the rest of the world suddenly joined me in the practice, back at the start of this long global pandemic, you can assume that, sure, I had an opinion. There are so many empty buildings … Continue reading I’ve Been Doing It for Close to 30 Years, and It Works For Me, but Will It Work For You and Your Business? →

What Content Works – And What Doesn’t – For Executives on LinkedIn?

Content Management

Arik Hanson August 26, 2021 In case you haven’t noticed, executive participation on LinkedIn has been way up during COVID. In fact, many leaders have turned to LinkedIn as a key channel for reaching customers, prospects, and employees during the pandemic. It’s become a god-send in a way. And I for one, and very happy … Continue reading What Content Works – And What Doesn’t – For Executives on LinkedIn? →

It Didn’t Disrupt Mobility Works Campaigns After Data Axle Gobbled Up Exact Data

Disruption Trends

It Didn’t Disrupt MobilityWorks Campaigns After Data Axle Gobbled Up Exact Data by Laurie Sullivan  @lauriesullivan, August 20, 2021 Disruption often comes with mergers and acquisitions, at least temporarily, but not for Data Axle USA, which announced it acquired Exact Data earlier this month. Chris Paczak, CMO at MobilityWorks, a large retailer of wheelchair-accessible vehicles with … Continue reading It Didn’t Disrupt Mobility Works Campaigns After Data Axle Gobbled Up Exact Data →

4 Steps to Build a Call Center Training Program that Works

Call Center

Laura Krajewski June 28, 2021 Designing an effective training program in a call center is no easy task. Sure, your onboarding may be sufficient for new hires. But as those new hires become seasoned employees, their initial training fades, and you need to supplement it with new knowledge. Why? Well-trained call center agents are essential … Continue reading 4 Steps to Build a Call Center Training Program that Works →

RFP Automation: What It Is, How it Works, and Best Practices

Business Process

Ganesh Shankar June 22, 2021 Let’s not sugarcoat it: responding to requests for proposals (RFPs) prior to automation was brutal. Like doing your taxes, you knew there was likely a payoff, but you procrastinated going through the rigamarole for as long as possible. Proposal management teams of yesteryear relied on antiquated processes, redundancy, and inefficiency, … Continue reading RFP Automation: What It Is, How it Works, and Best Practices →

What You Should Know About Automated Chargeback Management (and How It Works)

Credit Cards

Tom-Chris Emewulu March 16, 2021 Industry data puts the savings from automated chargeback management 45% less than manual processes, but that’s not the full story. Before taking a deep dive into the merits of adopting automated chargeback management and how to go about it, let’s make a quick detour. Let’s examine why e-commerce merchants seemed … Continue reading What You Should Know About Automated Chargeback Management (and How It Works) →

Social Selling: How it Works and 10 Tips to Optimize Your Strategy

Social Media Strategies

Daniel Hopper January 9, 2021 Social media is a pretty big deal in 2020. It was a pretty big deal back in 2010! But now, even more so. Literally billions of people spend hours a week, sometimes hours, a day scrolling through their social media feeds, engaging in content that interests them. Businesses came to … Continue reading Social Selling: How it Works and 10 Tips to Optimize Your Strategy →

Think You Know How Search Works?… Think Again.

Google Algorithm

Dave Sutton November 8, 2020 Since Tim Berners-Lee published the world’s first web page back in August 1991, the Internet has grown exponentially to become the world’s greatest source of data and information. The worldwide web has transformed almost every aspect of modern life, allowing levels of interaction and forms of communication that were previously … Continue reading Think You Know How Search Works?… Think Again. →

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