Category Archives: Business Process

A Complete Guide to Standardizing Your Agency Processes

Hannah Ouzer — August 24, 2018 — August 24, 2018 Standardizing your agency’s processes can make you more productive and remove inefficiencies. This guide will show you how you can standardize your agency’s processes, regardless of your current size. “Standardization”, Jeffrey Liker writes in The Toyota Way, “is the basis for continuous improvement and quality.” … Continue reading A Complete Guide to Standardizing Your Agency Processes

Make Better, Faster Decisions With VGR: Values, Goals, and Resources

Karl Sakas — May 17, 2018 Follow @KarlSakas — May 17, 2018 Make better—and faster—decisions at your agency with my Values, Goals, and Resources (VGR) shortcut! Do any—or all—of these sound like you at your agency? You’re stuck with “Analysis Paralysis” on a big decision, because each choice has pros and cons. You want to … Continue reading Make Better, Faster Decisions With VGR: Values, Goals, and Resources