Tag Archives: Their

Successful Community Managers Share the Secrets of Their Trade

by Juliet Carnoy April 8, 2016 Follow @julietcarnoyApril 8, 2016 The title “community manager” can be confusing. For a job position that’s existed for years, it’s still seen as an enigma in some corners. The confusion may be due to the vagueness of the title, which doesn’t detail the wide variety of hats that community … Continue reading Successful Community Managers Share the Secrets of Their Trade

11 Reasons Your Customers Are Abandoning Their Online Shopping Carts

by Young Entrepreneur Council April 1, 2016 Follow @YECApril 1, 2016 What’s one thing I’m doing wrong if my e-commerce business frequently sees customers abandon their shopping carts? 1. You’re Not Breaking the Checkout Process Into Bite-Sized Steps Your conversions will increase if you break up your checkout process into bite-sized chunks, so that each … Continue reading 11 Reasons Your Customers Are Abandoning Their Online Shopping Carts

Survey: More than half of customers will defect unless their feedback is recognized

Majority say that their feedback is ignored by enterprises. Greg Sterling on March 21, 2016   Companies tend to think of their apps as marketing or e-commerce channels. Apps can also be the source of valuable customer feedback; however, most companies are failing to utilize them for customer insights. Those companies that do seek user … Continue reading Survey: More than half of customers will defect unless their feedback is recognized

How to Help Employees Take Ownership Over Their Work

by Warren Tanner March 12, 2016 Follow @warrentannerMarch 12, 2016 For high-performance organizations, there’s a strong link between employees who take ownership, having a culture of accountability, and having a high trust workplace. All three are critical to embed into the culture and values of an organization. Here are a couple key ways to accomplish … Continue reading How to Help Employees Take Ownership Over Their Work

Pinterest lets brands target ads to people in their customer databases

Pinterest is expanding its ad-targeting options as it opens up to all small- and medium-sized business advertisers in the US. Tim Peterson on March 8, 2016  Facebook started a trend in August 2012 when it announced the ability for brands to target ads on the social network to people in brands’ customer databases. Since then … Continue reading Pinterest lets brands target ads to people in their customer databases

12 Staggering Reasons Why Startups Fail Their User Experience

by Anna Rodriguez February 13, 2016 Follow @annrodriguez021February 13, 2016 First impressions last. This is entirely true especially when you talk about a user’s first experience with a digitally-inclined startup products. It’s make or break right at the start, and the start falls under the realm of UX design, where relevant web developer skills matter … Continue reading 12 Staggering Reasons Why Startups Fail Their User Experience