Tag Archives: Phrases

40 Feedback Phrases That Help Employees Feel Empowered

Michael Heller — May 9, 2018 — May 9, 2018 geralt / Pixabay It’s official, the annual performance review is extinct. Gone are the days of single, annual meetings and interrogation-like performance management processes. Constant, continuous feedback is quickly filling the gaps and here are two reasons why: Employees (and employers) dread harsh, critical feedback. … Continue reading 40 Feedback Phrases That Help Employees Feel Empowered

Finding Search Phrases That Keep Customers Away from Your Business

Kent Campbell — June 8, 2017 Follow @reputationx— June 8, 2017 Which search phrases are killing your business? Imagine your customer gets your business’s address from a friend, comes to your storefront, and every single negative review from the last ten years is taped to the windows. At the same time, someone on the sidewalk … Continue reading Finding Search Phrases That Keep Customers Away from Your Business

9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!) [Infographic]

Matt BagliaOctober 16, 2015 Let me be straight with you, customer service is no picnic. It can be mentally, emotionally, and sometimes even physically taxing. Sure, the positive experiences far outweigh the negative ones. But, at the same time, disgruntled customers also know how to leave a permanent impression. For some, customer service and support … Continue reading 9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!) [Infographic]

13 Phrases to Impress Your Interviewer

Personal Branding BlogOctober 11, 2015   The overwhelming majority of interviewees who fail to impress a hiring manager do so because they are unable to incorporate dynamic and thoughtful phrases within their interview answers. You can have the most impressive theories on business, the most intriguing insight on success, and the most pertinent information to … Continue reading 13 Phrases to Impress Your Interviewer