Matt BagliaOctober 16, 2015 Let me be straight with you, customer service is no picnic. It can be mentally, emotionally, and sometimes even physically taxing. Sure, the positive experiences far outweigh the negative ones. But, at the same time, disgruntled customers also know how to leave a permanent impression. For some, customer service and support … Continue reading 9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!) [Infographic]
Personal Branding BlogOctober 11, 2015 The overwhelming majority of interviewees who fail to impress a hiring manager do so because they are unable to incorporate dynamic and thoughtful phrases within their interview answers. You can have the most impressive theories on business, the most intriguing insight on success, and the most pertinent information to … Continue reading 13 Phrases to Impress Your Interviewer
By Lisa Furgison, Published October 14, 2014 Words have power. We all know that. So which marketing words encourage subscribers to act, customers to buy, or donors to give? We read through dozens upon dozens of emails and compiled a list of “sales-boosting” marketing words and a list of “sales-deflating” terms. Keep these lists … Continue reading 20 Powerful Marketing Words And Phrases That Sell Or Repel
