Tag Archives: Performers

Business Lessons from Oscar-Nominated Films and Performers

David Kiger — February 24, 2017 Follow @davidkiger— February 24, 2017 There’s a great quote in the 1991 movie Grand Canyon, when Steve Martin declares, “All of life’s riddles are answered in the movies.” Though the accuracy of this is debatable, there are many lessons that can be learned and inspiration gained from films. Hollywood’s … Continue reading Business Lessons from Oscar-Nominated Films and Performers

Curb Call Center Attrition by Dealing with Poor Performers – Here’s How

by Suzanna Colberg July 12, 2016July 12, 2016 No company wants its worst performers to stick around for a long time. However, for many call centers, this “reverse attrition” problem is exactly what happens. Employees who execute interviews beautifully leave you with the kind of buyer’s remorse even your most bitter customers could only dream … Continue reading Curb Call Center Attrition by Dealing with Poor Performers – Here’s How

6 Factors to Retain and Motivate Your High Performers

by Zachary Johnson December 16, 2015 Follow @zack__johnsonDecember 16, 2015 It’s almost impossible to be in business today without being a digital company to some degree. And for a variety of reasons, there aren’t enough good tech employees to fill all of those digital roles. Because of this shortage in capable tech talent, companies that retain … Continue reading 6 Factors to Retain and Motivate Your High Performers

Shift the Performance Curve: Make Your Middle Sales Performers Incrementally Better

Christopher Faust November 22, 2014   Today’s increasingly complex and diverse marketspace calls for sales organizations to look for new and creative approaches to improve sales execution strategies and advancing revenue growth. One particular step towards is a surprisingly simple way to impact sales performance: improving the output of your middle sales performers. But will … Continue reading Shift the Performance Curve: Make Your Middle Sales Performers Incrementally Better