Category Archives: Performance Management

Is there a case for performative empathy?

June 02, 2026 Is there a case for performative empathy? BY Tomas Chamorro-Premuzic Empathy has become one of the most appreciated and universal ingredients of work-related potential. Leadership books praise it. CEOs display it on LinkedIn. HR departments measure it, train it, benchmark it, and occasionally weaponize it. In the modern organization, empathy is no longer … Continue reading Is there a case for performative empathy?

Let’s discuss performance monitoring and optimization with AI

We discussed AI-powered performance monitoring and optimization at the MarTech Conference. Here’s a recap. MarTechBot on November 12, 2025   In today’s marketing environment, speed and precision determine who wins attention — and who wastes budget. Campaigns move fast, but signals move faster. The challenge? Humans can’t keep up. That’s why AI is stepping in … Continue reading Let’s discuss performance monitoring and optimization with AI

What Albertsons Media Collective Means For Performance

What Albertsons Media Collective Means For Performance by Laurie Sullivan , Staff Writer, September 11, 2025 Albertsons Companies — the parent company of Safeway, Vons, and other retail brands as well as Albertsons Media Collective (AMC), the company’s retail media business — became the first retailer to deploy Google Cloud’s Conversational Commerce agent, an artificial intelligence (AI) shopping … Continue reading What Albertsons Media Collective Means For Performance

How To Stop Diminishing Returns In Performance Media

How To Stop Diminishing Returns In Performance Media by Laurie Sullivan , Staff Writer @lauriesullivan, April 3, 2025 Ad fatigue, competition, and platform changes are making it more difficult to sustain performance. Taboola, a performance marketing company, released a report with Qualtrics, an experience management company, that explores key factors behind diminishing returns in paid social, … Continue reading How To Stop Diminishing Returns In Performance Media

Why kindness is the key to high performance at work

February 28, 2025 Why kindness is the key to high performance at work BY Next Big Idea Club Graham Allcott has written six books, including the global bestseller How to Be a Productivity Ninja. He is the founder of Think Productive and has privately coached prominent international business leaders. What’s the big idea? Kindness, empathy, and psychological … Continue reading Why kindness is the key to high performance at work