Tag Archives: Employee

How to Create Your Employee Experience Design in Uncertain Times

Gil Cohen June 28, 2020 If there ever was a VUCA era, this is it. Volatility, uncertainty, complexity, and ambiguity are being felt by people and organizations everywhere. Employee experience design has become more important than ever in supporting employee wellness and nurturing workforce performance. When faced with change, individuals experience a variety of emotional … Continue reading How to Create Your Employee Experience Design in Uncertain Times

7 HR Software Types to Enhance Every Stage of the Employee Life Cycle

Saajan Sharma June 23, 2020 Employees are the most valuable assets of an organization. Businesses make and break because of the management and efficiency of the workforce of a corporate establishment. So, providing a fostering environment and nurturing its working professionals is the responsibility as well as the need for an employer. Now, there are … Continue reading 7 HR Software Types to Enhance Every Stage of the Employee Life Cycle

Pivot Your Workforce Management Strategies Toward Employee Engagement

Laura Krajewski — June 9, 2020 Alexas_Fotos / Pixabay Picture this: Every day, your agents come to work to find interactions that totally match their skills. They’re empowered to answer customer questions. And they’re the experts on the needs of your customers. Every person who reaches out gets directed to the agent who knows how … Continue reading Pivot Your Workforce Management Strategies Toward Employee Engagement

Ways to Plan Employee Engagement During the COVID-19 Pandemic [Infographic]

Chanakya Kyatham — May 23, 2020 The COVID-19 Pandemic is a World Health Emergency of a kind that the world hasn’t seen in almost a century. A dangerous and often lethal virus that spreads rapidly – through the rich and the poor, through the different races of the world, not restricting itself to any country … Continue reading Ways to Plan Employee Engagement During the COVID-19 Pandemic [Infographic]

The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

Laura Krajewski — May 22, 2020 I have this friend — let’s call him Josh. He’d been at his job for a year, even though he didn’t love the work he was doing. The job offered Josh good pay, security and professional experience. But, ultimately, it wasn’t the kind of work he wanted to do … Continue reading The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard