Category Archives: Employee Management

An Employee Onboarding Checklist for Your Call Center Agent’s First 30 Days

Laura Krajewski September 10, 2021 Jobvite’s annual Job Seeker Nation survey found that 34% of employees have left a job in the first 90 days at some point in their careers. Contact center attrition is painful as it is. But to lose a new hire 3 months in, you’re left looking for a replacement way … Continue reading An Employee Onboarding Checklist for Your Call Center Agent’s First 30 Days

New to Managing Employees? These Tips Will Help You Succeed.

Nura Eston August 1, 2021 Managing employees isn’t always easy, especially when you’re just getting started. What’s the best way to gain skills and improve? Just like anything else, managing employees takes practice. Here are some tips, ideas and quotes from the experts that won’t just help you become a better manager, they’ll also help … Continue reading New to Managing Employees? These Tips Will Help You Succeed.

5 Tips to Easily Enhance Your Employee’s Profiles

Sarah Bentley July 24, 2021 Consistently branding is a top priority for any organization, large or small. However, branding doesn’t only include your company’s website and social platforms. How your employees show up on LinkedIn is just as important as how your website and company page appear. Your LinkedIn Page is not only a gateway … Continue reading 5 Tips to Easily Enhance Your Employee’s Profiles

Recognition: A Top Measurement of Employee Engagement

Kellie Wong July 5, 2021 Employee engagement is crucial; not just for its own sake, but because it is directly connected to business outcomes. Companies with engagement levels in the top 25 percent experience nearly double the rates of success across a wide-ranging set of metrics including “financial, customer, retention, safety, quality, shrinkage and absenteeism.” … Continue reading Recognition: A Top Measurement of Employee Engagement

Contractor or Employee? How To Know Which One Is Right For You

Jolene Risch April 22, 2021 There are a few things to consider when thinking about hiring a contractor or an employee. Before you begin down this road, please note that there are also legal parameters that you need to consider here that this article cannot address. It’s important for you to understand the legal differences … Continue reading Contractor or Employee? How To Know Which One Is Right For You

No More Guesswork: Here’s What Your Employees Want for the Holidays

Theresa McEndree December 3, 2020 2020 has had its fair share of challenges. Many businesses like yours have had to pivot strategies, shift employee work arrangements and re-evaluate internal processes to adjust to the impacts of COVID-19. And you’re not done yet. There’s extensive pressure on you this upcoming holiday season to make sure you’re … Continue reading No More Guesswork: Here’s What Your Employees Want for the Holidays

Should You Let Employees Shop During Work Hours? (Black Friday 2020)

Dale Strickland November 24, 2020 Black Friday and Cyber Monday are coming up soon, which means that instances of employees shopping at work are going to skyrocket. As a manager you’re going to be faced with quite the dilemma: Should you let your employees do their holiday shopping during work hours? In this article I’ll … Continue reading Should You Let Employees Shop During Work Hours? (Black Friday 2020)