Jeff Furst June 24, 2020 ContactBabel, a leading analyst firm covering the call center industry that is based in the UK, recently released their 2011 US Contact Center Decision Makers’ Guide (2011 Guide). FurstPerson provided sponsorship of the report. The report covers topics focused on people, process, and technology. The report is based on extensive … Continue reading The Most Effective Tools for Hiring Contact Center Agents
Kat Solukova June 16, 2020 Along with other essential components of your website, such as Contact Pages and FAQs, the “About Us” page is one of the vital things you’ll create for your site. In a world where customers are keen to develop personal relationships with the brands that they buy from, an About Us … Continue reading 6 Essential Elements for Crafting an Effective ‘About Us’ Page
More than 50% of consumers said they want to text with their favorite brands. Greg Sterling on June 11, 2020 Average email open rates for retail marketers are just over 18%, but more than 90% of text messages are opened by recipients – typically within minutes. Even as messaging is gaining in popularity as a … Continue reading Text messaging is the most effective marketing channel most retail brands aren’t using
Téa Liarokapi — May 21, 2020 Email marketing and video are two services that can be combined and provide great results, because one is engaging and the other is cost-effective. What’s more, email marketing is the most affordable way to reach different audiences, as well as one of the easiest to measure. There are a … Continue reading 7 Effective Ways to Use Video in Email Marketing
Paul Keijzer — May 8, 2020 If you’ve ever experienced burnout, you know what it is like. It’s like falling off a cliff and losing control of your heart, mind, energy and strength all at once. As a result, you might find yourself snapping at someone when you’d normally be patient. Or reacting to situations … Continue reading 4 Effective Strategies to Prevent Leadership Burnout
Barion McQueen — April 26, 2020 When most people talk about social media, they’re usually referring to platforms like Facebook or Instagram, but rarely think of LinkedIn as part of the vast array of social media platforms available. We tend to assume that LinkedIn isn’t such a valuable place to be and often, even businesses … Continue reading Why LinkedIn May be the Most Effective Social Media Platform of Our Time
Shane Barker — April 15, 2020 Visits on your website are crucial. So is the number of followers on your social media accounts. But these metrics are not enough to get a fair idea of the effectiveness of content marketing efforts. To get an accurate picture, you need to delve deeper. You need to look … Continue reading Is Your Content Marketing Campaign Effective? [Infographic]
Peter Daisyme — April 7, 2020 Ask any freelancer why they’ve chosen this path. You’re bound to get responses like: you get to do what you love, and you can set your own schedule. Or a freelancer may tell you that they can work wherever they want. Sometimes it feels like there are many negatives … Continue reading 7 Effective Invoicing Strategies for Freelancers
Paul Keijzer — April 6, 2020 As the coronavirus outbreak progresses and fans new fears of worldwide recession, businesses around the globe are shutting their doors, encouraging their employees to work from home. It is not surprising that companies have restructured workplaces at a breakneck speed, with the emphasis on remote work. Tech giants such … Continue reading 3 Effective Ways Leaders Can Manage and Motivate a Remote Team
Jared Atchison — April 3, 2020 Do you want to attract more visitors to your website and grow your email list? There are plenty of steps you can take to build your brand on social media, through email, and on-site. One of the most popular ways to get started is with a landing page. Landing … Continue reading 4 Tips for Creating a Simple and Effective Landing Page
