Category Archives: Corporate Culture

Taking Steps toward a Long-Lasting Culture of Inclusion and Equality in Your Call Center

Laura Krajewski June 23, 2021 Workplace culture, safety and equality is critical to running a successful call center. It shapes employee engagement and retention, it affects the perception prospective hires have about your company. And for call centers, which are plagued by some unfortunate statistics (74% of call center agents are at risk of burnout … Continue reading Taking Steps toward a Long-Lasting Culture of Inclusion and Equality in Your Call Center

To Cancel or Not: The Problem With Cancel Culture Outside the Western World

Kavinda Welagedara June 15, 2021 Cancel culture gained popularity in the US during the latter half of the Trump administration. At the point of writing this, many celebrities, brands, and ‘normal’ individuals have faced backlash over things they said and did (even from decades ago). Americans are split between whether they need cancel culture or … Continue reading To Cancel or Not: The Problem With Cancel Culture Outside the Western World

Capture Your Customer’s Hearts with Powerful Company Culture Video

Victor Blasco June 8, 2021 You might have already noticed how business is getting too impersonal in this digital age — so many screens, so little time. Since the rise of e-commerce, people don’t always know much about who they are buying from. And that’s not precisely an advantage. To reach out to your customers … Continue reading Capture Your Customer’s Hearts with Powerful Company Culture Video

3 Tips for Improving Company Culture for Better Retention — Even with ‘Boomerangers’

Nicole Durham May 10, 2021 Around a year ago, the unemployment rate soared to nearly 15%. For the past few months, that number has hovered right around 6%, and the economy appears to be recovering much faster than expected. But that doesn’t mean your top talent will stick around. In fact, 70% of the global … Continue reading 3 Tips for Improving Company Culture for Better Retention — Even with ‘Boomerangers’

3 Steps to Improve Company Culture When Working Remotely

Matt Thomas April 19, 2021 In today’s modern work environment, company culture is vital to success. Company culture is the heart of an organization –– encompassing a business’s values, mission and goals. According to key findings from Glassdoor, 56% of employees say company culture is more important than salary when it comes to job satisfaction. … Continue reading 3 Steps to Improve Company Culture When Working Remotely

CMOs Face Growing Pressure To Learn How To Execute Multichannel Campaigns

CMOs Face Growing Pressure To Learn How To Execute Multichannel Campaigns by Laurie Sullivan  @lauriesullivan, March 24, 2021 Some 86% of senior marketers worldwide believe lack of leadership and capabilities has resulted in missed revenue, growth and customer acquisition opportunities when it comes to implementing multichannel campaigns. The findings are part of a Chief Marketing … Continue reading CMOs Face Growing Pressure To Learn How To Execute Multichannel Campaigns