Jeff Doolittle August 8, 2021 Efficiency thinking is failing businesses and society. Incremental improvements in business processes have resulted in low-cost, widely available products and tremendous waste and social challenges. The future of value creation is designing for both the individual and society using design thinking. Design thinking creates value through aligning consumer desirability, technological … Continue reading The Secret to Products and Services Customers Use
Tag Archives: Customers
How well do you know your customers?
Overwhelmed customers jump ship when brands get names and recommendations wrong, according to a new report from Movable Ink. Chris Wood on August 3, 2021 Nearly two-thirds of consumers (65%) are overwhelmed by the communications they receive from brands, according to the new “Audience of One” report released by visual experience platform Movable Ink. The … Continue reading How well do you know your customers?
Shutterstock.AI launches data products for AWS Data Exchange customers
New Shutterstock subsidiary enables businesses of all sizes to train computer vision models at scale. Chris Wood on July 30, 2021 Shutterstock.AI, a new subsidiary of the widely used creative content platform Shutterstock, has announced the availability of its data on AWS Data Exchange, a service that aims at enabling companies to find and use … Continue reading Shutterstock.AI launches data products for AWS Data Exchange customers
Happy Customers Make The Best Brand Advocates
Mark Armstrong July 28, 2021 Who are these people called influencers, and why do we put them up on pedestals? A lot of them are celebrities with huge followings on social platforms like Instagram. B2C brands (businesses that market directly to consumers) partner with these influencers. Brands pay them to mention and endorse their products … Continue reading Happy Customers Make The Best Brand Advocates
How to Build a Messaging Strategy that Grabs Your Customer’s Attention
Tom Whatley July 21, 2021 A solid messaging strategy ensures you grab your target audience’s attention and build interest in what you’re selling. But there’s no one-size-fits-all approach. It should be informed by your market, competitor, and user research, and optimized through feedback and testing. This will help you gauge who your audience is and … Continue reading How to Build a Messaging Strategy that Grabs Your Customer’s Attention
Marketing Personas – Know Your Small Business Customers
Debra Murphy July 15, 2021 How well do you know your customer? What motivates them to buy and why? The more you understand your customer, including their needs, wants, challenges and values, the better you can communicate with them. Marketing personas are highly detailed profiles of your ideal customer that will help provide clarity in … Continue reading Marketing Personas – Know Your Small Business Customers
How You Can Leverage Social Media to Turn Campfire Conversations Into Loyal Customers
Tom Martin June 29, 2021 Did you know that a recent Sprout Social research study found when consumers feel connected to brands, more than half of them (57%) said they’d increase their spending with that brand and 76% indicated they’d buy from that brand vs a competitor? And guess what that same research indicated was … Continue reading How You Can Leverage Social Media to Turn Campfire Conversations Into Loyal Customers
Capture Your Customer’s Hearts with Powerful Company Culture Video
Victor Blasco June 8, 2021 You might have already noticed how business is getting too impersonal in this digital age — so many screens, so little time. Since the rise of e-commerce, people don’t always know much about who they are buying from. And that’s not precisely an advantage. To reach out to your customers … Continue reading Capture Your Customer’s Hearts with Powerful Company Culture Video
Recovering From the Pandemic: How Retailers Can Encourage Customers to Return to Stores
Peter Navarro May 16, 2021 Whenever there was a government assessment of the lockdown situation, I would literally stick to the screen for possible answers for the future. As a consumer, of course, one asks oneself what the situation will be like after the easing of the lockdown and how things will be in the … Continue reading Recovering From the Pandemic: How Retailers Can Encourage Customers to Return to Stores
How to Use Videos to Stay in Touch With Customers
Peter Navarro May 8, 2021 To contain the spread of the virus, more people are currently working from home than ever before. But how can you be in touch with your customers now if you run a gym or offer classes of any kind? One possible solution: videos. For companies in these (and many more) … Continue reading How to Use Videos to Stay in Touch With Customers