George Konidis — December 12, 2019 Startups across all industries are facing a revolutionary change in the landscape they operate in. As their venture grows, most startup founders find that they are spreading themselves too thin, managing the nitty-gritty of their business. In such cases, hiring a C-level employee makes complete sense as it reduces … Continue reading 4 Best Practices for Hiring Senior Management for Your Startup
Mia Jacobs — December 9, 2019 Customer Success Managers (CSMs) work hard to provide the best customer experience possible by prioritizing customer needs and helping them throughout the customer journey. They monitor the customer experience and their achievement of value. Equipped with insight into customer activity and an understanding of how to prevent churn, they … Continue reading The Top 5 Customer Success Manager Best Practices
Thomas Griffin — December 6, 2019 Follow @jthomasgriffin A membership site rests on two main pillars – content and the site’s members. Once your content is up, you have to work constantly to make sure that you have new members coming in. Your site’s churn rate refers to the rate at which members are leaving … Continue reading 4 Best Membership Marketing Strategies That Will Boost Conversions
Natalie Boyd — December 2, 2019 The idea of using chatbots may seem a little daunting at first. You may be thinking that there’s no way your business could ever successfully utilize one, that it’s way too complicated, and it won’t really help the bottom line of your business — it’s simply not true. Chatbots … Continue reading Chatbots: Basics, Strategy, Best Practices
Jake Sheridan — December 1, 2019 Follow @jsvxc Did you know that 83% of online shoppers require help from customer support before they can complete their purchase? The journey from a lead to customer is one of the most important aspects of a small business. Making sure your team follows best practices when using a … Continue reading 8 CRM Implementation Best Practices for Small Businesses
Olga Gabdulkhakova — November 30, 2019 Content creation and distribution is of paramount importance these days. In fact, brands, big and small, have turned into content producing machines, and all the marketing departments are working jointly to spread the word about the content assets. Reaching out to bloggers, influencers, and media is often part of … Continue reading 50+ of the Best PR Tools Every Marketer Should Try [Infographic]
Mia Jacobs — November 27, 2019 There’s a saying in business: if you can’t measure it, it never happened. But how do you measure satisfaction? Luckily, there’s a measure for that, too: customer satisfaction metrics. Customer satisfaction quantifies the degree to which a customer is pleased by a product, brand, or overall experience. If you … Continue reading Using Customer Satisfaction Metrics: NPS Best Practices
Anna Bredava — November 24, 2019 Follow @anna_bredava Marketing is a niche that gets harder every day. Less and less people trust any kinds of ads, be that an old-school billboard or a highly-targeted Facebook ad. With the ever-growing plethora of websites and only 10 first positions in Google, SEO is becoming reserved for the … Continue reading 7 of the Best Tools to Find Influencers on Social Media [Infographic]
Austin Gould — November 23, 2019 Follow @Austin_E_Gould We can’t say this enough: video content as part of a digital marketing strategy is the way of the future. According to The New York Times, “We’re entering a ‘post-text world.’ Multimedia will soon dominate every channel. In other words, using writing to communicate with your audience … Continue reading The 10 Best Types of Video For Digital Marketing
Brad Smith — November 22, 2019 Follow @bsmarketer Remarketing is an incredibly powerful tool to add to your sales funnel. A single campaign can lead to an increase in conversion rate by up to 161%. But the best results don’t come from just any remarketing ads—they come from off-the-charts impressive remarketing ad campaigns. In this … Continue reading The 8 Best Remarketing Ads the Internet Has Ever Seen
