Laura Krajewski September 5, 2021 As a hiring manager, there’s a lot riding on your ability to have a productive interview and find the right agents and supervisors for your call center. If taken too lightly, interviews can end up being a formality that wastes time and doesn’t help you find the right person for … Continue reading Asking the Right Questions: 5 Questions to Use in Your Next Call Center Interview
Kyle Gordon June 7, 2021 Protecting your business against current and future health and safety risks should be your company’s top priority. From dealing with COVID to protecting your workplace from potential security threats, you have much to consider. To guide your strategy in delivering a safer, healthier and overall better experience for your employees, … Continue reading 3 Questions You Need to Be Asking Yourself About Your Business
Amy Drader April 30, 2021 There is a common misstep every leader makes at some point in their career. Many leaders never actually overcome it and become “that boss” who routinely exhibits it. Their behavior can increase workload and undermine team performance. It will irritate people. Bosses who do this are sometimes met with silence … Continue reading Your Leadership Superpower: Asking Questions
By Academy of Management August 15, 2020 Lots of managers try to hire employees who share Mark Twain’s view on work: “Find a job you enjoy doing, and you will never have to work a day in your life.” But earning a living is important, too, so shouldn’t candidates prioritize pay and benefits as well? According … Continue reading Asking this question during an interview can wreck your shot at getting the job
Listeners must verbally engage to hear the rest of the ad. George Nguyen on December 12, 2019 Pandora is now testing interactive audio ads, the company announced Thursday. The ads require users to verbally engage before the rest of the ad’s content is played. The interactive voice ads are also accompanied by an on-screen ad. … Continue reading Pandora is asking users to say ‘yes’ to interactive audio ads
Todd Kunsman — December 1, 2019 Follow @OhSoFreshMusic In your professional working career, one obstacle you may face is asking for a raise. And I say “obstacle” because many are uncomfortable, anxious, or are a bit afraid to ask for more money. Sure, you’ll probably get some recurring annual increase of 1-3% at your job, … Continue reading How to Get the Money You Deserve By Asking For a Raise
Liz Kislik — August 19, 2019 Follow @lizkislik — August 19, 2019 Twice in the last couple of weeks, senior leaders have asked me for examples of trust-building exercises, or instructions for running trust facilitations, as a way to create trust among a group of people who don’t know each other or don’t already trust … Continue reading How to Shift from Asking for Trust to Being Trustworthy
Jada Harland — May 16, 2019 — May 16, 2019 Travel requirements may not be the highlight of a conversation with your marketing recruiter, but it needs to be discussed. Although it does not initially weigh as much as compensation and growth, travel for a new role should be considered to make an educated decision … Continue reading Why You Should Be Asking About Travel Requirements, But You’re Not!
Brian Basilico — March 15, 2019 Follow @bbasilico — March 15, 2019 I’ve been in business for over 40 years, and over the last 18, 20 years I’ve been working in marketing other companies to their perfect clients. One of the first questions I ask them is, “Who is your perfect audience?” Now, I get … Continue reading Are You Asking Yourself… What is the Reason I Am Doing This?
Randy Milanovic — November 5, 2018 Follow @kayak360 — November 5, 2018 One of my clients once described the client discovery process we use at Kayak as being like therapy, except longer and with more crying. 🙂 He was obviously joking, but I will freely admit that we spend more time getting to know our … Continue reading Get More From Your Discovery Process by Asking More Questions
