Tag Archives: 2021

Data Quality Drives Results: The #1 KPI Digital Marketers Should Measure in 2021

Paula Chiocchi July 14, 2021 A recent study by the ANA Media Leadership Growth Council shows that data quality is on the rise as a KPI measurement. As a long-time provider of multi-channel marketing contact data, quality over quantity has been one of my driving principles. Don’t get me wrong, we have a large quantity … Continue reading Data Quality Drives Results: The #1 KPI Digital Marketers Should Measure in 2021 →

1​0 Ways to Scale Customer Engagement with Facebook Chatbots in 2021

Mitul Makadia July 5, 2021 Introduction Automated messages like “Hi, how may I help you?” are quite familiar when a customer requires some service online. Want to know what’s that? These are the chatbots for businesses that have improved customer service by making service available round the clock, and 64% of online users are satisfied … Continue reading 1​0 Ways to Scale Customer Engagement with Facebook Chatbots in 2021 →