Tag Archives: Worst

Empowered consumers are searching for the best and worst brands before they buy

With mobile devices, people are searching in real time for negative experiences to make decisions. CMOs, are you prepared? Contributor Brian Solis discusses the benefits of building consumer trust. Brian Solis on January 2, 2018   The best experiences and the worst experiences are oftentimes so compelling that we can’t help but share them. That’s … Continue reading Empowered consumers are searching for the best and worst brands before they buy →

With Social Care, No Response is the Worst Response

Seleah Gardiner — November 5, 2017   geralt / Pixabay New York Times best-selling internet entrepreneur, Jay Baer calls social customer service a “spectator sport.” That’s because, on social media, your customers are always watching. In some cases, they’re literally sitting back and waiting for fireworks. If a customer complains, will you respond? If so, … Continue reading With Social Care, No Response is the Worst Response →

The 8 Worst Social Selling Mistakes Small Businesses Make

Shea Drake — October 11, 2017 — October 11, 2017 While selling on social is growing in popularity (and acceptance), too many businesses are still making critical social selling mistakes. Regardless of social selling’s benefits and rising popularity, you likely still have questions about how to succeed with this strategy. Today, we share eight common … Continue reading The 8 Worst Social Selling Mistakes Small Businesses Make →

Some of the Worst Digital Marketing Blunders of Recent Times and How to Fix Them

Adam Baetu — April 8, 2017 Follow @Marcomms4biz— April 8, 2017 If you are involved in a business’s digital marketing efforts, the fear of a massive and very public blunder can easily cause you to wake in a cold sweat at the dead of night. Social media gaffes occur often, and while some brands embrace … Continue reading Some of the Worst Digital Marketing Blunders of Recent Times and How to Fix Them →