Tag Archives: Word

Why You Need to Drop the Word Social from Your Social Selling

Chris ConreyNovember 4, 2015 Members of the sales, marketing, and growth communities have recently received one of the greatest advantages to their field in history: Social Media. Yeah, I know it is 2015 and this is old news. Twitter already hit it big years ago, and even your grandma has Facebook now. But what if … Continue reading Why You Need to Drop the Word Social from Your Social Selling

Mastering Word-of-Mouth, Step 2: Spread Your Word

Eric GrovesJuly 13, 2015 In my last post, “Identifying Your ‘Mouths’”, I outlined the importance of knowing who’s most likely to tell others about your business. Word-of-Mouth (“WoM”) happens when these people — consumers, business owners, and other local leaders — put their reputation on the line and tell others about you and your business. … Continue reading Mastering Word-of-Mouth, Step 2: Spread Your Word

One Word Can Speak Volumes About Your Company Culture (DD)

Bob HayesJune 1, 2015 Employee surveys are used to help manage the employee relationship. The questions in the employee survey are used to elicit employee responses that will be used to better understand how to improve that relationship. I crafted a new employee survey question that combines the best of both structured and unstructured measurement … Continue reading One Word Can Speak Volumes About Your Company Culture (DD)

Encouraging Word of Mouth With Your Email Marketing

Gareth O’SullivanMay 28, 2015 Nowadays, despite there being more marketing channels than ever, a lot of business promotion still lies in the hands of the customers. Even in this technological age, something as simple as word of mouth is still hugely effective in driving new customers to a business. Yet, many companies are reluctant to … Continue reading Encouraging Word of Mouth With Your Email Marketing

Three Things Small Businesses Must Do To Increase Word of Mouth and Improve Customer Communication in 2015

Scott BarnettJanuary 5, 2015 Welcome to 2015! One of my favorite things about January is the end of all the prediction posts and polls. With that said, it was interesting to see how many people and polls predicted that the top two needs for small and local business owners were increasing word of mouth and … Continue reading Three Things Small Businesses Must Do To Increase Word of Mouth and Improve Customer Communication in 2015