Tag Archives: Tips

Tips for a Successful CSM Quarterly Business Review

Teresa Becker — July 16, 2019 — July 16, 2019 In the world of sales, Quarterly Business Reviews (QBRs) are incredibly popular for forecasting, planning, and making sure that everything is running smoothly from an operations perspective. In customer success, however, QBRs aren’t quite as prevalent, although more and more existing business teams are starting … Continue reading Tips for a Successful CSM Quarterly Business Review

How To Run a Meeting That Won’t Waste Your Time (Our Top 9 Tips)

Katy French — July 15, 2019 — July 15, 2019 StartupStockPhotos / Pixabay Let’s be real. We’ve all lost hours of our lives to pointless meetings. You know the ones we’re talking about, where one person drones on while another mindlessly checks email and nobody brings any ideas to the brainstorm. We’ve all been there … Continue reading How To Run a Meeting That Won’t Waste Your Time (Our Top 9 Tips)