Tag Archives: Tips

4 Best Tips for Successful Leadership of Generation Z Employees

Darleen DeRosa — November 16, 2018 Follow @onpoint_llc — November 16, 2018 Free-Photos / Pixabay Generation Z makes up about 25 percent of the population, outnumbering both Baby Boomers and Millennials. Born between 1995 and 2010, the eldest members of Gen Z are entering the multigenerational workforce in large numbers, bringing with them a whole … Continue reading 4 Best Tips for Successful Leadership of Generation Z Employees

Five Powerful Employee Feedback Tips for Customer Experience Leaders

Thomas Ewen — November 15, 2018 — November 15, 2018   geralt / Pixabay Companies often focus solely on customer experience, forgetting the actual driver for an excellent customer journey – their employees. According to the 2016 CXEvolution study by MaritzCX, “customer-centric companies are three times more successful at driving significant financial improvement and customer … Continue reading Five Powerful Employee Feedback Tips for Customer Experience Leaders

On Email Blast – 4 Tips to Send Better Email Campaigns

Julian Canlas — November 13, 2018 — November 13, 2018 Email blast is bad. There, we said it. Email campaigns should never be unsolicited, but helpful and responsive. They should be careful and resourceful – not lazy and unfocused. Emailing, in general, should never seem aggressive. Unsolicited B2C cold emailing campaigns are now illegal in … Continue reading On Email Blast – 4 Tips to Send Better Email Campaigns

Ghost Busters: Eliminate Candidate Ghosting with These 3 Tips

Kevin O’Brien — November 13, 2018 — November 13, 2018 OpenClipart-Vectors / Pixabay Does this situation sound familiar? Your recruiters find a great candidate for one of your open positions. You bring them in for an interview, believe that they’re just as excited about the position as you are about them and then…nothing. Right before … Continue reading Ghost Busters: Eliminate Candidate Ghosting with These 3 Tips